Job Title : Luxury Jewelry Concierge Sales Manager
Location : Montecito, California
Company : Sheryl Lowe Jewelry
Job Type : Full-Time
About Us :
Sheryl Lowe Jewelry is a luxury fine jewelry brand inspired by the beauty of California and the spirit of individuality. Known for artisanal craftsmanship, distinctive design, and a devoted celebrity following, we offer timeless pieces that empower self-expression. Located in Montecito, CA, our showroom is an extension of our brands commitment to quality, beauty, and authentic connection.
Role Overview :
We are seeking a dynamic and polished Concierge Sales Manager to join our team. This role requires high-touch, relationship-driven client engagement. The ideal candidate will be passionate about luxury jewelry, skilled in high-end sales, and committed to providing exceptional customer service.
Key Responsibilities
- Cultivate and manage relationships with high-net-worth clients both virtually and in-person at our Montecito showroom.
- Provide exceptional, personalized service to clients, offering styling advice and product recommendations tailored to individual tastes and occasions. This luxury experience should extend from greeting to after-sales follow up.
- Proactively build a private book of business through networking, referrals, and consistent client follow-up.
- Coordinate private appointments, events, and trunk shows designed to foster client engagement and drive sales.
- Prepare personalized product presentations (both in person and digitally) in line with styling and visual merchandising standards.
- Maintain knowledge of current collections and brand story to effectively communicate the value and craftsmanship of each piece. Continually educate yourself on market trends and competitive products.
Qualifications :
3+ years of experience in luxury retail sales, client relations, or personal styling.Proven success in building and managing a client book, preferably in fine jewelry or fashion.Excellent communication and interpersonal skills, both in-person, over the phone and online.Strong attention to detail and a client-first mindset.Highly organized, self-motivated, and comfortable working in a boutique, entrepreneurial environment.Knowledge of fine jewelry materials, design and care preferred.Ability to work occasional weekends and evenings for appointments and events as needed.Why Join Us :
Be part of a luxury brand rooted in authenticity, creativity, and California elegance.Enjoy a beautiful work environment in Montecito, working directly with the founder and an inspiring creative team.Take advantage of generous employee pricing.Compensation :
Base salary $45,000-$50,000 / year DOECommission : 5-9% of sales for On-Target Earnings (OTE) around $75,000-$85,000 / year. A star performer could exceed $100k a year if they excel at sales.