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Luxury Jewelry Concierge Sales Manager

Luxury Jewelry Concierge Sales Manager

Sheryl LoweMontecito, CA, US
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Job Description

Job Title : Luxury Jewelry Concierge Sales Manager

Location : Montecito, California

Company : Sheryl Lowe Jewelry

Job Type : Full-Time

About Us :

Sheryl Lowe Jewelry is a luxury fine jewelry brand inspired by the beauty of California and the spirit of individuality. Known for artisanal craftsmanship, distinctive design, and a devoted celebrity following, we offer timeless pieces that empower self-expression. Located in Montecito, CA, our showroom is an extension of our brand’s commitment to quality, beauty, and authentic connection.

Role Overview :

We are seeking a dynamic and polished Concierge Sales Manager to join our team. This role requires high-touch, relationship-driven client engagement. The ideal candidate will be passionate about luxury jewelry, skilled in high-end sales, and committed to providing exceptional customer service.

Key Responsibilities

  • Cultivate and manage relationships with high-net-worth clients both virtually and in-person at our Montecito showroom.
  • Provide exceptional, personalized service to clients, offering styling advice and product recommendations tailored to individual tastes and occasions. This luxury experience should extend from greeting to after-sales follow up.
  • Proactively build a private book of business through networking, referrals, and consistent client follow-up.
  • Coordinate private appointments, events, and trunk shows designed to foster client engagement and drive sales.
  • Prepare personalized product presentations (both in person and digitally) in line with styling and visual merchandising standards.
  • Maintain knowledge of current collections and brand story to effectively communicate the value and craftsmanship of each piece. Continually educate yourself on market trends and competitive products.

Qualifications :

  • 3+ years of experience in luxury retail sales, client relations, or personal styling.
  • Proven success in building and managing a client book, preferably in fine jewelry or fashion.
  • Excellent communication and interpersonal skills, both in-person, over the phone and online.
  • Strong attention to detail and a client-first mindset.
  • Highly organized, self-motivated, and comfortable working in a boutique, entrepreneurial environment.
  • Knowledge of fine jewelry materials, design and care preferred.
  • Ability to work occasional weekends and evenings for appointments and events as needed.

    • Why Join Us :

  • Be part of a luxury brand rooted in authenticity, creativity, and California elegance.
  • Enjoy a beautiful work environment in Montecito, working directly with the founder and an inspiring creative team.
  • Take advantage of generous employee pricing.

    • Compensation :

  • Base salary $45,000-$50,000 / year DOE
  • Commission : 5-9% of sales for On-Target Earnings (OTE) around $75,000-$85,000 / year. A star performer could exceed $100k a year if they excel at sales.
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    Luxury Sales Manager • Montecito, CA, US

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