As a Front of House Manager , you will play a key role in maintaining the high standards of service, quality, and guest satisfaction that our restaurant is known for. This position requires someone who thrives in a fast-paced environment, has a passion for hospitality, and works well in collaboration with the management team to ensure operational success. You'll be responsible for overseeing day-to-day operations of the front of house, ensuring smooth service, and leading the team to provide an outstanding guest experience.
Key Responsibilities :
- Lead, inspire, and mentor front of house staff to deliver exceptional service
- Collaborate with kitchen and bar management teams to ensure smooth service flow
- Manage daily operations and guest interactions, including seating, reservations, and guest inquiries
- Ensure quality control for both service and food presentation
- Monitor and maintain cleanliness and organization of the dining room and patio areas
- Maintain a positive and professional work environment, fostering teamwork and collaboration
- Uphold and enforce the highest standards of hospitality, ensuring every guest has a memorable experience
- Help manage local relationships and develop a strong connection with the community
- Assist in maintaining inventory levels and ordering supplies when necessary
- Oversee the training and development of new staff members
- Assist in maintaining Aloha POS system and performing administrative tasks such as schedules, payroll, and inventory tracking (experience in Aloha and Word preferred)
Qualifications :
Proven experience as a Front of House Manager or in a similar role within the hospitality industryPassionate about delivering exceptional service and creating memorable guest experiencesAbility to thrive in a fast-paced environment and handle multiple tasks simultaneouslyStrong leadership and communication skills, with the ability to manage and motivate a teamAbility to work a flexible schedule, including nights, weekends, and holidaysFamiliarity with Aloha POS system and Microsoft Word is preferredStrong attention to detail and commitment to maintaining high-quality standards in service, food, and ambianceLocal knowledge of the area and a desire to build lasting community relationshipsWhat We Offer :
Competitive salary based on experienceA dynamic, team-oriented work environmentOpportunities for growth and advancement within the companyA chance to work in an upscale, family-friendly atmosphere with a focus on communityFlexible scheduling to accommodate work-life balanceIf you're passionate about hospitality, thrive under pressure, and are ready to take on a leadership role in an exciting and fast-growing restaurant, we'd love to hear from you!
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