Supervisor Clinical Operations

Supervisor, Health Care Programs

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

This position is responsible for supervising staff accountable for contacting identified members to inform and educate them on health care programs to address their personal health plan needs, engaging the member in discussion of adherence to personal health plans, responding to inquiries from members, and supporting the clinicians in the Medical Management department with their provider and member activities. Responsible for implementing strategies and initiatives and ensuring staff meets / exceeds goals and standards.

Required Job Qualifications :

• Bachelor degree and 3 years managed care / health insurance experience OR 7 years managed care / health insurance experience.
• Leadership skills to train and motivate staff.
• Project management skills to develop project plans, implement plans, work across teams, and ensure completion of projects.
• Experience coordinating member medical related needs, providing assistance to members, and analyzing member needs.
• Knowledge of medical terminology.
• PC proficiency including Microsoft Office applications.
• Verbal and written communications skills.
• Analytical skills and skills to prepare reports.

Preferred Job Qualifications :

This is a Telecommute (Remote) role : Must reside within 250 miles of the office or anywhere within the posted state.

Compensation : $54,800.00 - $121,100.00

Exact compensation may vary based on skills, experience, and location

HCSC Employment Statement :

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.