Talent.com
Global Customer Success VP

Global Customer Success VP

VirtualVocationsGrand Rapids, Michigan, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a VP of Global Customer Success to lead the customer success organization globally and ensure effective product adoption and high renewal rates.

Key Responsibilities

Oversee global customer support and ensure achievement of adoption, revenue growth, retention, and renewal goals

Develop strong customer relationships and drive satisfaction while managing escalations

Collaborate cross-functionally to enhance customer experiences and account growth

Required Qualifications

12+ years of enterprise-level customer success experience at a SaaS company

10+ years of experience in Customer Success Management leading a global organization

Proven track record of achieving adoption, revenue, and customer satisfaction goals

Strong analytical and data-driven focus with a solution-oriented mindset

BA / BS Degree in a related discipline or equivalent experience

serp_jobs.job_alerts.create_a_job

Global • Grand Rapids, Michigan, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
Head of Customer Success

Head of Customer Success

VirtualVocationsGrand Rapids, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for a Head of Customer Success to lead the Customer Success team and enhance the customer experience throughout the post-sale lifecycle. Key Responsibilities Manage the Custom...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Manager of Mid-Market Customer Success

Manager of Mid-Market Customer Success

VirtualVocationsGrand Rapids, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for a Manager of Mid-Market Customer Success.Key Responsibilities Lead and mentor a team of Mid-Market Customer Success Managers to drive retention and expansion outcomes De...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Vice President Custom Solutions

Vice President Custom Solutions

VirtualVocationsGrand Rapids, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for a Vice President, North America Custom Solutions.Key Responsibilities Drive growth of existing and new accounts through various custom solution practice areas Manage sal...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Director of Customer Success

Director of Customer Success

VirtualVocationsGrand Rapids, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Customer Success, West.Key Responsibilities Build, mentor, and lead a high-performing Customer Success team Cultivate strategic partnerships with customers...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Project Engineer

Project Engineer

Marvel RefrigerationGreenville, Michigan, United States, 48838
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
Location : Greenville, Michigan.Reports to : Group Director of Engineering for Marvel / U-Line / Viking.Viking, U-Line, and Marvel Refrigeration, are renowned leaders in premium refrigeration and ice pro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Director of Customer Excellence

Director of Customer Excellence

VirtualVocationsGrand Rapids, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for a Director, Customer Excellence.Key Responsibilities Lead and manage teams responsible for cross-functional capabilities within the Customer Success department Continuou...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Director of Customer Insights

Director of Customer Insights

VirtualVocationsGrand Rapids, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for a Director of VOC Programs & Member Insights.Key Responsibilities Own and optimize the VOC ecosystem, including survey design and member feedback processes Analyze feedb...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Vice President of Developer Experience

Vice President of Developer Experience

VirtualVocationsGrand Rapids, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for a Vice President, Developer Experience.Key Responsibilities Lead the enterprise-wide adoption of DevSecOps, AIOps, MLOps, and CI / CD practices Drive the evolution of deli...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Director of Client Success

Senior Director of Client Success

VirtualVocationsGrand Rapids, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Director of Client Success.Key Responsibilities Manage daily and weekly activities, pipelines, forecasts, and closed deals to ensure account retention and upsell...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Director of Client Success

Director of Client Success

VirtualVocationsGrand Rapids, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Client Success Management.Key Responsibilities Define and execute a client success strategy that aligns with company goals Lead the integration of AI-power...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Customer Success Manager

Senior Customer Success Manager

VirtualVocationsGrand Rapids, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Customer Success Manager, East.Key Responsibilities : Establish and maintain relationships with key decision makers within assigned accounts Partner with the Acc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
VP of Operations

VP of Operations

VirtualVocationsGrand Rapids, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for a VP of Operations to design and manage their operating system for growth.Key Responsibilities Define and deliver service level agreements (SLAs) while fostering a cultur...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Vice President of Alliances

Vice President of Alliances

VirtualVocationsGrand Rapids, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for a Vice President of Alliances to build and lead their partnerships strategy.Key Responsibilities Develop and manage the company's alliances strategy with enterprise ecosy...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Director of Client Success Management

Director of Client Success Management

VirtualVocationsGrand Rapids, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Client Success Management who will lead customer engagement and lifecycle management strategies. Key Responsibilities Define and execute a client success str...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Vice President of Launch Services

Vice President of Launch Services

VirtualVocationsGrand Rapids, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for a VP of Launch Services, responsible for overseeing the launch function and ensuring successful delivery of websites and digital campaigns. Key Responsibilities Define str...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Director of Success Plan Sales

Director of Success Plan Sales

VirtualVocationsGrand Rapids, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for a Director / RVP, Premier Success Plan Sales.Key Responsibilities : Drive bookings and exceed ACV targets to grow the Success Plans business Build relationships with sales ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Client Success Partner

Client Success Partner

VirtualVocationsGrand Rapids, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for a Client Success Client Partner to deliver exceptional service to clients and drive revenue growth. Key Responsibilities : Identify opportunities for revenue growth and man...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Customer Success Manager

Customer Success Manager

VirtualVocationsGrand Rapids, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Success Manager for Mid-Market Accounts, Remote US.Key Responsibilities Engage with existing customers to ensure satisfaction and identify growth opportunities...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30