Job Description
Job Description
Role : Sr. Functional Consultant (Business & IT Partner) – Patient Services
City & State : RTP,NC
Duration : 6+ months
Rate : $market All Inclusive
Job Description :
- Functional Consultant with 12+ years of overall experience in IT and in Contact Center / Call Centre business processes
- Experience in Life Science specialty pharma contact center case management processes
- Good Knowledge of Chatbot or any cognitive solution experience
- Extensive experience with Business and IT stakeholders defining new strategies and road map creation for some of the key initiatives in Commercial Pharma / Specialty Pharma
Similar experience in Patient ecosystem in healthcare