Quality Coordinator

Job Description

Job Description

We are seeking a highly organized and detail-oriented Quality Coordinator to join our team. This vital support role collaborates with staff and leadership to champion quality improvement initiatives across the organization. The Quality Coordinator is responsible for collecting data, identifying areas for improvement, and coordinating action plans to achieve performance targets, enhance service outcomes, and ensure satisfaction for both clients and staff.

Key Responsibilities :

• Collaborate with the Senior Leadership Team to develop reports and maintain accreditation standards.
• Partner with the Residential Director and team to improve compliance with RBWO standards.
• Work with leadership to update policies and procedures and ensure alignment with quality improvement goals.
• Coordinate data collection for performance-based indicators tied to contracts, grants, and MOUs.
• Lead the collection and analysis of Customer and Employee Satisfaction Surveys.
• Assist with quality improvement committees, maintain records, and distribute required reports.
• Provide training and guidance to staff on quality standards, best practices, and regulatory requirements.
• Stay informed on industry trends, regulations, and quality standards.

Qualifications :

If you are a proactive individual with a passion for quality improvement and a commitment to excellence, we encourage you to apply.