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Client Relationship Manager

Client Relationship Manager

Express EmploymentWichita, KS, US
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Job Description

Job Description

Top Job

Located in Wichita, KS

Salary : $60,000 / Annually

Express Employment Professionals is a leading staffing agency committed to helping companies find top talent and individuals find meaningful employment. We are expanding our internal team and looking for a Selling Manager -a dynamic professional who thrives in a fast-paced, people-centric environment and combines strong business development skills with operational leadership.

Position Summary :

As a Selling Manager, you will be responsible for driving business growth through strategic sales efforts while overseeing the daily operations of our staffing office. You will manage a team of recruiters, build and maintain client relationships, and ensure efficient placement and retention of talent. This hybrid role combines business development, client consultation, recruiting oversight, and team leadership .

Key Responsibilities :

Sales & Business Development

  • Identify and pursue new business opportunities through cold calling, networking, referrals, and in-person visits.
  • Present Express staffing solutions to key decision-makers across various industries.
  • Negotiate pricing and prepare service agreements tailored to client needs.
  • Maintain and grow a portfolio of existing client accounts, ensuring repeat business and satisfaction.
  • Strategically plan daily, weekly, and monthly sales activities to meet territory growth goals.

Team & Operations Management

  • Lead, coach, and supervise internal staff to achieve recruiting and placement goals.
  • Oversee the full recruitment cycle-from job posting to candidate placement.
  • Monitor key operational metrics including fill rates, time-to-fill, gross margin, and client satisfaction.
  • Ensure accurate and timely payroll, billing, and timesheet processes.
  • Maintain compliance with all labor laws and internal policies.

    • Client & Candidate Experience

  • Consult with clients to understand their hiring needs and develop customized staffing solutions.
  • Ensure high levels of service delivery to both clients and associates.
  • Resolve any issues related to client service, candidate performance, or staffing challenges.

    • Schedule : 8 : 00am - 5 : 00pm Monday - Friday

    Salary : $60,000 / Annually

    Qualifications :

  • 3-5 years of experience in the staffing industry or related field.
  • 2+ years in a supervisory or management role .
  • Proven track record in business development or B2B sales .
  • Strong knowledge of recruitment, client service, and workforce compliance.
  • Excellent communication, leadership, and organizational skills.
  • Proficiency in Microsoft Office Suite and CRM / ATS systems.
  • Ability to multitask and lead in a fast-paced, high-volume environment.

    • #2014RO

    Express Office : Wichita (North)

    8015 East Peachtree Lane

    Wichita, KS 67207

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    Client Relationship Manager • Wichita, KS, US

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