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Technical Project Manager

Technical Project Manager

NuqleousBentonville, AR, US
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Job Description

Job Description

Description : About Nuqleous

Nuqleous is a fast-growing startup specializing in predictive retail analytics. We help top-tier consumer brands harness the power of data to drive smarter retail execution. As we continue to scale, we’re seeking an experienced, detail-oriented, and tech-savvy Technical Project Manager to join our Delivery team.

In this critical role, you’ll oversee the successful implementation of the Nuqleous platform and solutions for enterprise clients. You’ll serve as the bridge between our customers, product, and engineering teams – ensuring projects are delivered on time, within scope, and with maximum value realized by our clients.

Our equation for success : On-Time Delivery + Seamless Execution = Customer Value.

Qualifications Statement

While having “desired” qualifications makes for a strong candidate, we encourage applicants with alternative experiences to apply. If your career hasn’t followed a traditional path, don’t let that stop you from considering Nuqleous. We value unique perspectives, problem solvers, and people with a passion for driving customer success through technical execution.

Job Summary

We are looking for a proactive and collaborative Technical Project Manager to lead customer implementation and integration projects. You will be responsible for managing technical project timelines, coordinating cross-functional teams, mitigating risks, and ensuring the successful delivery of Nuqleous solutions.

As a TPM, you’ll partner closely with Product, Engineering, Customer Success, and Support to ensure alignment across the project lifecycle, while serving as the primary point of accountability for execution with enterprise clients.

Requirements : Key Responsibilities

  • Project Planning & Execution
  • Own the end-to-end planning and execution of implementation and technical projects for enterprise clients.
  • Define project scope, deliverables, timelines, and resource requirements.
  • Develop and manage detailed project plans, proactively identifying and resolving issues.
  • Coordinate and facilitate project meetings, stand-ups, and milestone reviews.

Customer & Stakeholder Management

  • Serve as the primary project contact for enterprise clients during onboarding and technical implementations.
  • Build strong relationships with client stakeholders, ensuring expectations are clearly set and met.
  • Provide regular status updates, executive readouts, and project dashboards to both internal and external audiences.
  • Risk Management & Quality Assurance

  • Anticipate and mitigate risks by identifying dependencies, bottlenecks, and potential blockers early.
  • Ensure deliverables meet quality standards, technical specifications, and client requirements.
  • Drive accountability across internal and external teams to ensure deadlines are achieved.
  • Cross-Functional Collaboration

  • Partner with Product and Engineering to translate client requirements into technical solutions.
  • Work closely with Customer Success and Support to ensure seamless handoff post-implementation.
  • Provide feedback from implementation projects to influence product roadmap and service improvements.
  • Process & Continuous Improvement

  • Contribute to delivery playbooks, templates, and best practices to improve scalability and repeatability.
  • Track and report on key delivery metrics, including on-time delivery rates and implementation cycle times.
  • Mentor junior project coordinators and team members as the organization scales.
  • Qualifications

  • Bachelor’s degree in Business, Computer Science, Engineering, or related field.
  • 7+ years of project management experience, with at least 3+ in SaaS, retail tech, or analytics implementations.
  • Proven track record of leading technical projects with enterprise clients.
  • Strong knowledge of project management methodologies (Agile, Scrum, Waterfall, hybrid).
  • Exceptional communication and stakeholder management skills – comfortable presenting to executive and technical audiences.
  • Strong organizational and time management skills, with the ability to manage multiple complex projects simultaneously.
  • Proficiency with project management tools.
  • Technical aptitude with experience managing integrations, data flows, and platform implementations.
  • Analytical and problem-solving mindset with the ability to make data-driven decisions.
  • Preferred Qualifications

  • PMP, CSM, or equivalent project management certification.
  • Prior experience in the Consumer-Packaged Goods (CPG) or retail industry.

    Familiarity with SaaS implementations involving predictive analytics, data platforms, or retail execution tools.

    Experience managing projects with APIs, data integrations, and multi-system dependencies.

    Key Success Metrics

  • On-time delivery rate of implementation projects
  • Reduction in time-to-value for customers
  • Implementation quality (measured by reduced escalations / issues post-go-live)
  • Customer satisfaction with onboarding / implementation experience
  • Internal stakeholder alignment and delivery predictability
  • Our Culture & Mindset

    At Nuqleous, we believe that exceptional delivery is at the heart of customer success. Our Technical Project Managers sit at the center of customer value creation – ensuring projects are not just completed but delivered with excellence. If you thrive on managing complexity, collaborating across teams, and ensuring customers see measurable impact – we’d love to meet you.

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    Technical Project Manager • Bentonville, AR, US

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