Talent.com
Customer Service Representative – Healthcare (Part Time)

Customer Service Representative – Healthcare (Part Time)

MaximusRiverview, FL, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.part_time
job_description.job_card.job_description

General information

Job Posting Title

Customer Service Representative – Healthcare (Part Time)

Date

Monday, August 18, 2025

City

Riverview

State

FL

Country

United States

Working time

Part-time

Description & Requirements

Customer Service Representative Healthcare (Part Time)

Location : On-site in Riverview or Tampa, FL

Hourly Base Pay : $1 5.61 plus a $750 new hire bonus and up to $2,200+ in other potential bonuses!

Schedule : Limited-Service Part-Time schedules available ; the hours, schedule, and targeted start date are discussed with recruiter

Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 10 p.m.

Grow Your Career, Strengthen Communities, and Deliver Customer Care to America's Most Vulnerable.

Join Maximus as a Customer Service Representative (CSR) and take the first step toward a rewarding career that combines professional growth with purpose. You’ll play a vital role in helping individuals access essential healthcare services—while gaining valuable, real-world experience along the way.

Whether you prefer a traditional weekday schedule or need weekend flexibility, Maximus has options for you. Our Tampa ( Netpark ) site is open Monday - Friday, 8 a.m. - 10 p.m. while our Riverview location operates Monday – Sunday, 6 a.m. - 10 p.m.

Pay and Benefits

At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work / life balance, ensuring you're equipped for all the moments that matter.

Competitive Compensation :

Base rate $1 5.61 / hr. + 10% shift differential for evening shifts

$750 new hire bonus and up to $2,200+ in bonus opportunities, including training completion, referrals and more

Tuition Reimbursement - Invest in your ongoing education and development

Work / Life Balance Support : Flexible scheduling options!

Future Planning : 401k with company match

Paid Time Off Package : Paid accrued Sick Leave, PTO, and 11 paid holidays

Maximus Wellness Support : Employee Assistance Program (EAP), Employee Wellness, and Discount Programs

Professional Development Opportunities : A supportive environment with career development and promotional opportunities

Meaningful Work with Impact : No cold calling, sales, or collection calls!

  • Eligibility requirements apply, ask your recruiter for more details

Essential Duties and Responsibilities :

  • Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.  telephone, emails, web chats, or written letters).
  • Calls are basic and routine.
  • Uses computerized system for tracking, information gathering, and / or troubleshooting.
  • Provides feedback when needed, provide input on call trends, processes, procedures, and training.
  • May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
  • Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses
  • Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules
  • Utilize standard technology such as telephone, e-mail, and web browser to perform job duties
  • Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing
  • Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller
  • Refer calls as required to CSR Lead
  • Maintain up-to-date knowledge of client regulations and policies
  • Report problems that occur via the online system so they can be addressed by the appropriate parties
  • Minimum Requirements

  • High School diploma or equivalent with 6 months of customer service experience.
  • Must be able to speak and read English clearly, professionally and fluently.
  • Ability to work within established turnaround times
  • Must have excellent interpersonal skills and the ability to organize simultaneous tasks
  • Ability to work as a member of a team
  • Must participate and certify in internal CCO training to begin this role.
  • Medicare will be expected to participate in and certify in internal Tier I Claims Part  A , Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role.
  • May be required to work overtime and scheduled holidays.
  • Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion.
  • #maxCCORiverview

    #CCORiverview #CSRroles

    EEO Statement

    Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

    Pay Transparency

    For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.  That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

    Accommodations

    Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at

    applicantaccommodations@maximus.com

    Minimum Salary

    15.61

    Maximum Salary

    15.61

    serp_jobs.job_alerts.create_a_job

    Customer Service Representative • Riverview, FL, United States

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Customer Service Representative – Healthcare

    Customer Service Representative – Healthcare

    MaximusTampa, FL, United States
    serp_jobs.job_card.full_time
    Customer Service Representative – Healthcare .Customer Service Representative – Healthcare .On-site in Riverview or Tampa, FL . Night shifts are highly desirable! We offer a 10% shift differential...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Healthcare Customer Service Representative - Remote

    Healthcare Customer Service Representative - Remote

    Teleperformance USATampa, FL, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    TP is a global, digital business services company.We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and susta...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_less
    • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    Circle KSaint Petersburg, FL, US
    serp_jobs.job_card.full_time +1
    Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your car...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Healthcare Sales Growth Consultant

    Healthcare Sales Growth Consultant

    ChenMedTampa, FL, US
    serp_jobs.job_card.full_time
    Membership Growth Consultant (MGC).We're changing lives every day.For both our patients and our team members.Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Service Representative (Clearwater FL)

    Customer Service Representative (Clearwater FL)

    Waste ConnectionsClearwater, FL, United States
    serp_jobs.job_card.full_time
    Waste Connections is looking for individuals who have a passion.Customer Service Representative.We are looking for a Customer Service Representative to join the team at our location in.This is a sc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative - Healthcare - New Hire Bonus!

    Customer Service Representative - Healthcare - New Hire Bonus!

    MaximusTampa, FL, United States
    serp_jobs.job_card.full_time
    Customer Service Representative – Healthcare .Customer Service Representative – Healthcare .On-site in Riverview or Tampa, FL . Night shifts are highly desirable! We offer a 10% shift differential...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Service Representative - Healthcare (Part Time)

    Customer Service Representative - Healthcare (Part Time)

    MaximusTampa, FL, US
    serp_jobs.job_card.part_time
    Customer Service Representative – Healthcare (Part Time)\n.Description & Requirements\n \n\n.Customer Service Representative Healthcare (Part Time). Location : On-site in Riverview or Tampa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Healthcare Customer Service Representative (Seasonal)

    Healthcare Customer Service Representative (Seasonal)

    KG Call CenterTampa, FL, USA
    serp_jobs.job_card.full_time +1
    serp_jobs.filters_job_card.quick_apply
    Customer Service Representatives for High Volume Call.Kenific Group Call Center Operations (KGCCO) is.Customer Service Representatives (CSRs). We understand our frontline CSRs are the lifeblood of o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Bilingual (Spanish) Healthcare Customer Service Representative (Seasonal)

    Bilingual (Spanish) Healthcare Customer Service Representative (Seasonal)

    KG Call CenterTampa, FL, USA
    serp_jobs.job_card.full_time +1
    serp_jobs.filters_job_card.quick_apply
    Customer Service Representatives for High Volume Call.Group Call Center Operations (KGCCO) is.Customer Service Representatives (CSRs). We understand our frontline CSRs are the lifeblood of our clien...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative - Bilingual Spanish, Healthcare

    Customer Service Representative - Bilingual Spanish, Healthcare

    MaximusRuskin, FL, US
    serp_jobs.job_card.full_time
    Customer Service Representative - Bilingual Spanish, Healthcare\n.Description & Requirements\n \n\n.Customer Service Representative – Bilingual Spanish, Healthcare .Location : On-site...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Part-Time Weekends Customer Service Representative

    Part-Time Weekends Customer Service Representative

    Circle KClearwater Beach, FL, US
    serp_jobs.job_card.part_time
    Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your car...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Bilingual Healthcare Customer Service Representative - Remote

    Bilingual Healthcare Customer Service Representative - Remote

    Teleperformance USATampa, FL, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    TP is a global, digital business services company.We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and susta...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Sales Representative

    Sales Representative

    LIBERTY NATIONALLand O' Lakes, FL, US
    serp_jobs.job_card.full_time
    A Sales Career That Grows With You.Are you looking for a career path that gives you the freedom and flexibility to control your schedule, but also has the security and stability of a large company?...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Inside Sales Representative

    Inside Sales Representative

    Hughes ExterminatorsLand O' Lakes, FL, US
    serp_jobs.job_card.full_time
    They will also provide administrative support to service centers by answering phones, scheduling services, and managing payment data. This position requires exceptional customer service and is also ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Care Representative

    Customer Care Representative

    Vector SolutionsTampa, FL, United States
    serp_jobs.job_card.full_time
    Vector Solutions serves everyday heroes by delivering intelligent software solutions that empower them to make safer, smarter, better decisions. We believe passionately in providing critical knowled...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Service Representative – Healthcare (Part Time)

    Customer Service Representative – Healthcare (Part Time)

    MaximusPlant City, FL, United States
    serp_jobs.job_card.part_time
    Customer Service Representative – Healthcare (Part Time) .Customer Service Representative Healthcare (Part Time).On-site in Riverview or Tampa, FL . Night shifts are highly desirable! We offer a 10%...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Lead Customer Service Representative, Full or Part Time

    Lead Customer Service Representative, Full or Part Time

    Circle KTampa, FL, US
    serp_jobs.job_card.part_time
    Lead Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow you...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative - Healthcare (Part Time) - New Hire Bonus!

    Customer Service Representative - Healthcare (Part Time) - New Hire Bonus!

    MaximusRiverview, FL, United States
    serp_jobs.job_card.part_time
    Customer Service Representative – Healthcare (Part Time) .Customer Service Representative Healthcare (Part Time).On-site in Riverview or Tampa, FL . Night shifts are highly desirable! We offer a 10%...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Service Representative, Full or Part Time

    Customer Service Representative, Full or Part Time

    Circle KClearwater Beach, FL, US
    serp_jobs.job_card.part_time
    Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your car...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    CT Tech PRN

    CT Tech PRN

    AdventHealth ConnertonLand O' Lakes, FL, US
    serp_jobs.job_card.full_time
    All the benefits and perks you need for you and your family.Whole Person Wellbeing Resources.Mental Health Resources and Support. Joining AdventHealth is about being part of something bigger.Its abo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days