Customer Service Representative – Healthcare

General information

Job Posting Title

Customer Service Representative – Healthcare

Date

Monday, September 29, 2025

City

Tampa

State

FL

Country

United States

Working time

Full-time

Description & Requirements

Customer Service Representative – Healthcare

Location : On-site in Riverview or Tampa, FL

Hourly Base Pay : $1 5.61 plus a $750 new hire bonus and up to $2,200+ in other potential bonuses!

Schedule : Limited-Service Full-Time schedules available ; the hours, schedule, and targeted start date are discussed with recruiter

Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 10 p.m.

Grow Your Career, Strengthen Communities, and Deliver Customer Care to America's Most Vulnerable.

Join Maximus as a Customer Service Representative (CSR) and take the first step toward a rewarding career that combines professional growth with purpose. You’ll play a vital role in helping individuals access essential healthcare services—while gaining valuable, real-world experience along the way.

Whether you prefer a traditional weekday schedule or need weekend flexibility, Maximus has options for you. Our Tampa ( Netpark ) site is open Monday - Friday, 8 a.m. - 10 p.m. while our Riverview location operates Monday – Sunday, 6 a.m. - 10 p.m.

Pay and Benefits

At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work / life balance, ensuring you're equipped for all the moments that matter.

Competitive Compensation :

Base rate $1 5.61 / hr + 10% shift differential for evening shifts

$750 new hire bonus and up to $2,200+ in bonus opportunities, including training completion, referrals and more

Tuition Reimbursement - Invest in your ongoing education and development

Work / Life Balance Support : Flexible scheduling options!

Comprehensive Insurance Coverage : Company paid, base employee Medical Coverage

Future Planning : 401k with company match

Paid Time Off Package : Paid accrued Sick Leave, PTO, and 11 paid holidays

Maximus Wellness Support : Employee Assistance Program (EAP), Employee Wellness, and Discount Programs

Professional Development Opportunities : A supportive environment with career development and promotional opportunities

Meaningful Work with Impact : No cold calling, sales, or collection calls!

• Eligibility requirements apply, ask your recruiter for more details

Essential Duties and Responsibilities :

Minimum Requirements

Ability to work within established turnaround times

#CSRroles  #CCORiverview

#maxCCORiverview #maxPriority

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.  That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Accommodations

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at

applicantaccommodations@maximus.com

Minimum Salary

15.61

Maximum Salary

15.61