Talent.com
Senior Manager, Flex Operations

Senior Manager, Flex Operations

UplightWashington, DC, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Senior Manager, Flex Operations

Uplight is creating a new category of energy. We make software that manages energy resources in homes and businessesincluding things like smart thermostats, electric vehicles, solar panels, storage batteries, heat pumps, and even people's behaviorto generate, shift, or save energy to balance the grid, making it more efficient and reliable. This creates clean energy capacity that can be used by the power grid instead of burning more fossil fuels. Our solutions accelerate the transition to clean energy and save money for energy customers. We are looking for a Senior Manager, Flex Operations to drive our company forward, and help us lead the clean energy revolution!

How you will make an impact :

As a Senior Manager on the Flex Operations team, you'll lead a portfolio of complex delivery workstreams, guiding multiple teams and / or managers through high-impact DR and DER program execution. You'll play a critical role in scaling operational systems, influencing product development, and driving alignment across the business. This role requires strong people leadership, strategic thinking, and comfort with ambiguity in a fast-growing and evolving product space.

What you get to do :

Organizational Leadership

  • Lead and develop middle to senior level Individual Contributors accountable for the operations, strategy, performance, and growth of strategic Flex programs.
  • Hire, coach, and evaluate direct reports, fostering high performance and career growth.
  • Strengthen leadership capabilities within your teams, instilling strong management and decision-making practices.
  • Evolve team structure to align with scaling needs, client demands, and product maturity.

Program & Portfolio Oversight

  • Own business outcomes across a portfolio of Flex programs, balancing client delivery, operational KPIs, and risk management.
  • Apply deep Demand Response expertise to mentor managers and teams on strategies that improve customer enrollment, event participation, and overall program performance.
  • Guide teams through escalations and complex problem resolution.
  • Standardize delivery expectations, reporting, and success measures across teams.
  • Provide capacity planning and resource forecasting for 12+ months.
  • Influence product and program design by applying wholesale market knowledge to support Flex's expansion into ISO / RTO-integrated programs.
  • Strategic Partnerships

  • Collaborate with Product, Engineering, and Revenue leaders to influence roadmaps and operational decisions.
  • Collaborate with Marketing and Partnerships teams to design and execute program growth strategies.
  • Define how Operations engages with cross-functional teams to deliver client value, improve efficiency, and scale effectively.
  • Represent operational priorities and constraints in strategic planning forums.
  • System & Process Evolution

  • Drive continuous improvement through tooling, metrics, documentation, and workflow refinement.
  • Ensure your teams are set up for scale, quality, and resilience.
  • Champion QA / QC, performance monitoring, and delivery standardization efforts.
  • What you bring to Uplight :

  • 8+ years in operations, program delivery, or client services, including 3+ years managing people managers or senior ICs.
  • 2+ years of hands-on experience in Demand Response and wholesale electricity market operations (ISO / RTO).
  • Proven success scaling systems, leading high-performing teams, and delivering complex programs.
  • Exceptional leadership, prioritization, and stakeholder management skills.
  • Strong data fluency (SQL, dashboards, monitoring tools) and experience working closely with product and engineering teams.
  • Skilled communicator with a track record of influencing senior leaders and driving cross-functional alignment.
  • Don't meet every single requirement? Studies have shown that women, marginalized genders and people of color are less likely to apply to jobs unless they meet every single qualification. At Uplight we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

    Why Join Uplight in Leading the Fight Against Climate Change?

    At Uplight, we're not just offering a job we're offering a chance to be part of the solution to one of the world's biggest challenges. As a certified B Corporation, we're deeply committed to both social and environmental responsibility. Here's why you should join our team of passionate Uplighters :

  • Make a Meaningful Impact : Your work directly impacts our mission of decarbonization and building a more sustainable future.
  • Grow Your Career : We offer ample advancement opportunities, robust learning and development programs, and a supportive team environment that fosters collaboration and innovation.
  • Thrive : We offer comprehensive benefits, including flexible time off, generous parental leave, a wellness stipend, and work flexibility to help you thrive both personally and professionally.
  • Belong to an Inclusive Community : We celebrate diversity and foster an inclusive workplace where everyone feels respected, empowered, and heard. Our Employee Resource Groups offer opportunities to connect with colleagues who share your interests and backgrounds.
  • Be Part of a Growing Movement : Join a team of dedicated individuals who are passionate about creating a more sustainable future. We offer a collaborative environment where your ideas are valued and your contributions recognized. Together, we can build a brighter tomorrow.
  • Salary Range : $112,000 to $140,000 + Bonus

    Application Deadline : September 15, 2025

    In accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual base compensation range is listed above. The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors including the applicant's experience, knowledge, skills, and abilities, as well as internal equity among our team.

    Uplight provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race (including hair texture and hairstyles), color, religion (including head coverings), age, sex, national origin, disability status (including neurodivergence), genetics, protected veteran status, sexual orientation, gender identity or expression, neurotypicality, or any other characteristic protected by federal, state or local laws.

    serp_jobs.job_alerts.create_a_job

    Operation Manager • Washington, DC, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    FLEX Director, Business Process

    FLEX Director, Business Process

    Marriott InternationalBethesda, MD, US
    serp_jobs.job_card.temporary
    Flex Director, Business Process.The Flex Director, Business Process is a key member of the Associate Experience + Business Process (AX+ BP) team within the Business Transformation Office (BTO), rep...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Process Enablement Senior Manager

    Process Enablement Senior Manager

    USA JobsRockville, MD, US
    serp_jobs.job_card.full_time
    Senior Manager Of Process Enablement.We are seeking a dynamic, positive, results-driven Senior Manager of Process Enablement to join our newly formed Process Innovation Team.This individual contrib...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Senior Operations Manager

    Senior Operations Manager

    VirtualVocationsRockville, Maryland, United States
    serp_jobs.job_card.full_time
    Key Responsibilities Lead the planning and execution of multiple product launches, ensuring alignment across various functions Manage internal and external communications related to product laun...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Senior Imaging Operations Manager

    Senior Imaging Operations Manager

    VirtualVocationsArlington, Virginia, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior Imaging Operations Manager to join their team.Key Responsibilities Lead a team of 250+ employees to implement digitization programs and service offerings Ensure...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Delivery Operations Manager

    Delivery Operations Manager

    VirtualVocationsFairfax, Virginia, United States
    serp_jobs.job_card.full_time
    A company is looking for a Manager, Delivery Operations.Key Responsibilities Lead and develop the Production Manager team, hiring and mentoring high-performing individuals Drive operational exce...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Senior Revenue Operations Manager

    Senior Revenue Operations Manager

    VirtualVocationsRockville, Maryland, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior Revenue Operations Manager who will serve as a dedicated RevOps partner for the sales leadership team. Key Responsibilities Manage and optimize HubSpot CRM, inclu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    FLEX Senior Manager, Global Consulting

    FLEX Senior Manager, Global Consulting

    Marriott InternationalBethesda, MD, US
    serp_jobs.job_card.temporary
    Manager, Program Management, is a pivotal member of the Global Consulting organization, providing comprehensive program management services to initiative and program leaders, as well as senior-leve...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    FLEX Revenue Manager

    FLEX Revenue Manager

    Marriott InternationalBethesda, MD, US
    serp_jobs.job_card.temporary
    This position is responsible for the execution of revenue management processes and strategy that meet the company's mission and standards and focus on continuous improvement.Senior Revenue Manager,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Senior Business Operations Manager, Delivery Services

    Senior Business Operations Manager, Delivery Services

    Morning ConsultWashington, DC, US
    serp_jobs.job_card.full_time
    Senior Business Operations Manager, Delivery Services.Morning Consult is a global decision intelligence company changing how modern leaders make smarter, faster, better decisions.The company pairs ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    FLEX Senior Manager, Revenue Management, Field Support

    FLEX Senior Manager, Revenue Management, Field Support

    Marriott InternationalBethesda, MD, US
    serp_jobs.job_card.full_time
    Senior Manager, Revenue Mgt Field Support, US & Canada.The Senior Manager, Revenue Mgt Field Support, US & Canada works closely with the Sr. Director, Revenue Mgt Field Support, as well as Revenue M...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Process Enablement Senior Manager

    Process Enablement Senior Manager

    Choice Hotels InternationalRockville, MD, US
    serp_jobs.job_card.full_time
    Senior Manager Of Process Enablement.We are seeking a dynamic, positive, results-driven Senior Manager of Process Enablement to join our newly formed Process Innovation Team.This individual contrib...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    FLEX Manager, Global Standards - citizenM

    FLEX Manager, Global Standards - citizenM

    Marriott InternationalBethesda, MD, US
    serp_jobs.job_card.full_time
    Focus on the core content of the job post, removing all extra metadata and navigation elements.Only print the job title and job description, ensuring a high signal to noise ratio for a beautiful an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    FLEX Manager, Global Compensation Operations

    FLEX Manager, Global Compensation Operations

    Marriott InternationalBethesda, MD, US
    serp_jobs.job_card.full_time
    Focus on the core content of the job post, removing all extra metadata, navigation mentions, and redundant headers.Keep the content beautiful and high signal to noise ratio.serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    FLEX Manager, Global Standards

    FLEX Manager, Global Standards

    Marriott InternationalBethesda, MD, US
    serp_jobs.job_card.temporary
    Flex Manager, Global Standards.The Flex Manager, Global Standards is a key member of the Global Lodging Product Standards Team. The scope of this role is centered around the development, implementat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    FLEX Senior Product Manager, Digital Loyalty Experiences

    FLEX Senior Product Manager, Digital Loyalty Experiences

    Veterans StaffingBethesda, MD, US
    serp_jobs.job_card.full_time
    Join Marriott's Digital Product Team.Marriott International is the world's largest hotel company, with more brands, more hotels, and more opportunities for associates to grow and succeed.We believe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Senior Customer Success Operations Manager

    Senior Customer Success Operations Manager

    CloudinaryWashington, DC, US
    serp_jobs.job_card.full_time
    Senior Customer Success Operations Manager.Cloudinary is seeking a Customer Success Operations Specialist to join our Global Customer Success Operations & Insights team. Reporting to the Global Dire...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    FLEX Senior Manager, Partner Campaign Reporting

    FLEX Senior Manager, Partner Campaign Reporting

    Marriott InternationalBethesda, MD, US
    serp_jobs.job_card.temporary
    As a Flex Senior Manager, Partner Campaign Reporting, you will play a pivotal role in executing Marriott's Partner Campaign Reporting program. Director, Partner Campaign Reporting Strategy, you will...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Senior Manager, Contact Center Operations

    Senior Manager, Contact Center Operations

    VirtualVocationsRockville, Maryland, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior Manager, Contact Center Operations.Key Responsibilities Build and sustain a high-performance culture by setting clear goals and enforcing accountability Work wi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Senior Manager, Customer Operations

    Senior Manager, Customer Operations

    VirtualVocationsBaltimore, Maryland, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior Manager, Customer Operations (Inbound Virtual Contact Center).Key Responsibilities Build and sustain a high-performance culture through goal setting and accounta...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    FLEX Senior Manager, Owned Digital Ad Products

    FLEX Senior Manager, Owned Digital Ad Products

    Marriott InternationalBethesda, MD, US
    serp_jobs.job_card.temporary
    Manager, Owned Digital Ad Products.You will play a pivotal role in Marriott's future by driving the strategy and execution of advertising products across Marriott's owned digital platforms (App, We...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30