JPMorganChase is hiring : Public Relations & Communications Director in New York

Overview

Connected Commerce connects Chase's more than 70 million digitally active customers with relevant merchant brands and experiences through Chase's lifestyle properties including travel, dining, shopping, offers, lending programs and consumer and small business payments offerings. This role is about bringing to life the stories that better connect our products and services to the way consumers spend their money and tailor their personal interests, such as : Chase Travel Group, The Infatuation, The Shops at Chase, Zelle, Chase Pay in Four, Chase Offers, and more.

As the Public Relations & Communications Director within the Consumer & Community Banking Communications team you will report to the Head of Card & Connected Commerce Communications where you will lead a team of Connected Commerce external communicators and collaborate closely with the Card External Communications team and members of the Card & Connected Commerce Internal Communications team on 360-degree integrated marketing / communications campaigns. You will lead with expertise in building compelling stories, bringing to life impactful communications / PR campaigns, and engaging with media and influential voices. In addition you will lead the team's approach, development and execution of breakthrough campaigns and tell compelling stories with a fresh, modern and human voice. And have some fun along the way.

Job responsibilities

• Develop, present and execute strategic and tactical communications / public relations campaigns that lead business outcomes
• Serve as strategic communications counsel to Connected Commerce CEO and business team leaders and managers
• Collaborate with internal and external Chase marketing support teams (social, brand / advertising, video, content), business leaders and support agencies to tell a holistic story
• Oversee management of communications / PR agency on campaign execution and measurement
• Coordinate with internal communications team members to pull through meaningful storylines within Chase
• Protect and enhance the reputation of the firm - both externally and among employees
• Collaborate with talent and influencer management team for PR purposes

Required qualifications, capabilities, and skills

Preferred qualifications, capabilities, and skills

About Us

Chase is a leading financial services firm, helping nearly half of America\'s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and / or discretionary incentive compensation, paid in the form of cash and / or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as mental health or physical disability needs. We offer an accommodation. Equal Opportunity Employer / Disability / Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We\'re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.

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