Application Analyst II

Job Posting Title :

Application Analyst II

Hiring Department : Dell Medical School

Position Open To : All Applicants

Weekly Scheduled Hours :

FLSA Status :

Exempt

Earliest Start Date :

May 16, 2025

Position Duration : Expected to Continue

Location : UT MAIN CAMPUS

Job Details : General Notes

The Office of Information Technology at the Dell Medical School is seeking an Application Analyst II.

Purpose

This position will provide advanced functional and technical user support for clinical applications to ensure that the applications meet business needs. Additionally, the Application Analyst II will facilitate optimal application system setup of our Electronic Health Record (EHR), Patient Reported Outcomes (PRO) software, and other related clinical systems.

Responsibilities

Provides education and training to designated application users including physicians and nurses. Generates reports and perform ongoing data analysis and data mining to assist stakeholders with decision support activities.

Troubleshoots reported issues to establish root cause and perform appropriate corrective actions. Documents solutions appropriately and transfer knowledge to team members sharing in the overall support of assigned applications. Performs ongoing system maintenance and operational support across assigned applications.

Works on project teams and follows defined project management methodology. Configures / Builds application functions to meet design specifications and desired workflows. Performs both unit and integrated testing on new application functions being introduced and adhere to established change control processes.

Works to continuously improve the quality of solutions and services delivered, bringing to the attention of IT Leadership noted improvement opportunities. Works to understand not only the application(s), but also the underlying clinical need that drives its use and evolution.

Other related duties as assigned.

Required Qualifications

Bachelor's degree in Computer Science, MIS / CIS, Informatics or related field. Some experience implementing and supporting healthcare applications in an Ambulatory and / or Acute environment also required, but will consider certification from healthcare specific preparatory program in combination with work experience. Experience implementing and supporting business and / or clinical IT solutions in a complex healthcare environment. Must have demonstrated experience working with clinicians in a support and / or educational role. Must possess problem-solving skills. Must be a team player with excellent communication skills. Able to exercise good judgment based on guiding principles and organizational policies / practices. Strong analytical and problem-solving skills; strong knowledge of MS Office products; strong computing, analytical and organizational skills.

Preferred Qualifications

At least two years' experience implementing, supporting, and training across all aspects of ambulatory information systems. Direct experience with a variety of electronic medical records, preferably with Epic, Cerner, or Athena. Some clinical experience.

Salary Range

78,000+ depending on qualifications

Working Conditions

May work around standard office conditions.

Required Materials

Resume / CV

3 work references with their contact information; at least one reference should be from a supervisor

Letter of interest

Important for applicants who are NOT current university employees or contingent workers : You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure thatALLRequired Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers : As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questionspresented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

Employment Eligibility :

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion / transfer eligible may apply for positions without supervisor approval.

Retirement Plan Eligibility :

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

Background Checks :

A criminal history background check will be required for finalist(s) under consideration for this position.

Equal Opportunity Employer :

The University of Texas at Austin, as an equal opportunity / affirmative action employer ,complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Pay Transparency :

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Employment Eligibility Verification :

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

E-Verify :

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following :

• E-Verify Poster (English) [PDF]
• E-Verify Poster (Spanish) [PDF]
• Right To Work Poster (English) [PDF]
• Right To Work Poster (Spanish) [PDF]

Compliance :

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031 .

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.