Business Process Analyst - Lansing, MI

DTS is looking for Business Process Analyst for our direct client Position in Lansing, MI.

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Top Skills & Years of Experience : Experience in a role, as a Business Analyst, Project Manager, or Project Coordinator, supporting a software development project, in the past 5 years

• 5+ years Strong understanding of the software development lifecycle (SDLC) Experience working with grant management systems or government-funded programs is a plus Experience in gathering and documenting business feedback and incorporating changes into current processes Role description : Position Overview : Client is seeking a Senior Business Process Reengineer to support the Office of Educational Supports (OES) in enhancing and maintaining the Consolidated Application within the NexSys platform.

This application is critical for distributing federal formula grants to Michigan Local Education Agencies.

Key Responsibilities : Process Analysis & Improvement Review and document current grant-related business processes and workflows.

Identify opportunities for process optimization and recommend improvements.

Analyze federal policy changes and advise OES on necessary application updates.

Stakeholder Engagement & Communication Facilitate meetings with business stakeholders, technical teams, and external consultants.

Act as the primary point of contact for field consultants regarding application issues.

Communicate issue status, resolutions, and updates to relevant stakeholders.

Operational & Technical Liaison Manage and prioritize operational support requests and enhancement tickets in Azure DevOps.

Collaborate with OSET and vendor teams to ensure timely resolution of technical issues.

Translate business needs into clear, actionable technical requirements.

Leadership & Team Coordination Lead and mentor a team of business analysts.

Delegate tasks effectively and ensure alignment with project goals.

Facilitate and lead requirement-gathering sessions with both business and technical teams.

Documentation & Knowledge Management Maintain comprehensive documentation on the project SharePoint site.

Ensure all process changes and decisions are well-documented and accessible.

Required Skills & Qualifications : Proven experience in business process reengineering or business analysis.

Strong understanding of the software development lifecycle (SDLC).

Experience working with grant management systems or government-funded programs is a plus.

Excellent communication, facilitation, and interpersonal skills.

Demonstrated leadership capabilities in cross-functional team environments.

Proficiency with tools such as Microsoft SharePoint, Azure DevOps, and Microsoft Office Suite.

Self-starter with strong critical thinking and problem-solving abilities.

Skill Required / Desired Required Years of experience Exposure to Complex IT web Applications, within the past 5 years Required 5 Years Experience in gathering and documenting business feedback and incorporating changes into current processes Required 5 Years Experience in a role, as a Business Analyst, Project Manager, or Project Coordinator, supporting a software development project, in the past 5 years Required 5 Years Experience working with multiple teams, internal and external to support a project, it’s business processes and training needs.

Required 5 Years Ability to lead meetings, conduct training & information sessions, communicate at a level appropriate to the audience, make oral and written reports and presentations Required 5 Years Experience working as a liaison between the development team and project manager or business client in a software development project Required 3 Years Experience with Azure DevOps; including creating User Stories and queries Required 1 Year Experience with Federal, State or local grant management systems Highly Desired 1 Year Experience developing wireframes, mockups, & prototypes in Figma or comparable design software Highly Desired 1 Year Project management skills and knowledge in project management and related methodologies Highly Desired 6 Months Experience with Microsoft SharePoint Highly Desired 6 Months DTS offers an excellent compensation package.

Contact : Kapil Sharma Team Lead Digital Technology Solutions 248-438-8214