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HR Service Center Representative II

HR Service Center Representative II

Innova SolutionsAtlanta,Georgia,United States
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Innova Solutions has a client that is immediately hiring for HR Service Center Representative II

Position type : Full-time - Contract

Duration : 12 months

Location : Atlanta, GA

As HR Service Center Representative II, you will be :

  • Responsible for the accurate and timely retrieval and dissemination of non-revenue pass travel information to employees, retirees, and survivors.
  • Provides customer service in a call center environment by retrieving information from online resources and interpreting the information and providing the appropriate response to the customer.
  • Manage information with high level of confidentiality.
  • Communicate with all levels of employees, retirees, survivors, and vested employees.
  • Utilize online chat functionality to provide non-revenue customer service.

The ideal candidate will have :

  • College degree preferred or equivalent customer service experience.
  • Previous airline experience is desired.
  • Strong customer service focus.
  • Ability to operate a PC in a Windows environment.
  • Typing 35 WPM.
  • Qualified candidates should APPLY NOW for immediate consideration!  Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

    Thank you!

    Sachin Saini

    678-207-5262

    sachin.saini@innovasolutions.com

    PAY RANGE AND BENEFITS :

    Pay Range

  • : $17- $18 Per hour.
  • Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
  • Benefits : Innova Solutions offers benefits( based on eligibility) that include the following : Medical & pharmacy coverage, Dental / vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

    ABOUT INNOVA SOLUTIONS : Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

    Recent Recognitions :

  • Named One of America’s Best Employers for New Grads by Forbes (2024
  • Named One of the Best Companies to Work For by U.S. News & World Report (Private Companies List, 2024-2025)
  • One of the Largest IT Staffing Firms in the US – Ranked #3 by Staffing Industry Analysts (SIA, 2024)
  • One of the Largest Staffing Firms in the US – Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
  • Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
  • One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
  • AWS Advanced Tier Services Partner with 100+ certifications
  • Website : https : / / www.innovasolutions.com /

    Innova Solutions offers a referral bonus for qualified Ambassadors who refer eligible referrals. Submit referrals at https : / / innovasolutions.workllama.com / atsuser / anonreferafriend  and earn $250-$1,000 per referral

    Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates.  If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr@innovasolutions.com or (770) 493-5588. Please indicate the specifics of the assistance needed.  Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities.   Innova Solutions (HireGenics / Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.

    The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

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    Service Center Representative • Atlanta,Georgia,United States

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