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Desktop Support Specialist
Desktop Support SpecialistTEKsystems • New Berlin, WI, US
Desktop Support Specialist

Desktop Support Specialist

TEKsystems • New Berlin, WI, US
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Overview

Be the go-to expert, tackling technical challenges head-on and keeping things running smoothly across our team. From troubleshooting hardware issues and resolving software glitches to ensuring seamless network access, you'll play a key role in providing top-notch support and optimizing our IT operations. This is a hands-on, dynamic position with plenty of opportunities to take on exciting projects and stay engaged with a wide variety of tasks. With 5 locations and over 170 associates relying on your expertise, you'll be the trusted IT resource everyone turns to. If you're ready to make an impact and be the go-to person for all things IT, this is the role for you!

Skills

  • Desktop
  • Windows 10
  • Troubleshooting
  • Customer service
  • Active directory
  • Help desk support
  • Hardware
  • Imaging
  • Office 365
  • Technical support
  • Help desk
  • Windows
  • Service desk
  • Break / Fix

Top Skills Details

  • Desktop
  • Windows 10
  • Troubleshooting
  • Customer service
  • Active directory
  • Help desk support
  • Hardware
  • Imaging
  • Office 365
  • Technical support
  • Help desk
  • Windows
  • Additional Skills & Qualifications

    Key Responsibilities :

  • Provide expert technical support, addressing day-to-day issues for end-users.
  • Efficiently manage and resolve user requests, incidents, and technical inquiries.
  • Assist with system updates and network maintenance to keep everything running smoothly.
  • Diagnose and troubleshoot technical problems, escalating issues when needed to ensure timely resolution.
  • Maintain clear and accurate records, contributing to ongoing improvement efforts.
  • Pay and Benefits

    The pay range for this position is $65,000.00 - $70,000.00 / yr.

    Workplace Type

    This is a fully onsite position in New Berlin, WI.

    Application Deadline

    This position is anticipated to close on Sep 17, 2025.

    About TEKsystems

    We\'re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That\'s the power of true partnership. TEKsystems is an Allegis Group company.

    Equal Opportunity

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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    Desktop Support Specialist • New Berlin, WI, US

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