Project Management Operations Director

Conducting a search for a Project Management Operations Director to join our business. This critical role will oversee a group of Project Managers responsible for delivering custom projects.

The Director will play a pivotal role in shaping culture, driving process improvement, and ensuring seamless collaboration across the organization. Success in this position requires not only operational excellence but also the ability to inspire, unify, and elevate teams while keeping projects on track for financial and strategic success.

Key Responsibilities

• Ensure the effectiveness of the Project Management team by setting clear expectations, monitoring performance, and providing regular feedback, coaching, and professional development opportunities.
• Model strong leadership behaviors by fostering accountability, transparency, and collaboration across the department, setting the tone for how Project Managers engage with both clients and internal partners.
• Drive a culture of accountability, collaboration, and continuous improvement within the department and across functions.
• Ensure projects are executed to meet or exceed expectations around budget, scope, quality, and schedule.
• Take direct ownership of profitability and overall performance.
• Partner with peers across the organization to streamline workflows, resolve challenges, and eliminate silos.
• Establish and refine project management best practices, reporting tools, and performance metrics.
• Serve as a senior leader, contributing to company-wide strategy and organizational effectiveness.

Qualifications

Who You Are