Sr. Business Admin / Analyst (Dallas)

Sr. Business Admin / Analyst

Information Technology

Dallas, TX Onsite

Full-Time / Direct Hire Position

About Our Client

We are a leading U.S.-based manufacturer and distributor of building materials with a strong focus on heavy construction products and light building materials. Our portfolio includes cement, gypsum, recycled paperboard, concrete, and aggregates. Committed to operational excellence and innovation, we strive to provide high-quality materials that support the infrastructure of tomorrow.

Job Description

The Sr. Business Admin / Analyst is responsible for overseeing day-to-day information technology activities, specifically those that pertain to Ready Mix Concrete operations. This position involves but is not limited to, the analysis, design and estimation of workflow and project management for Business system-related activities, product support and coordination with team members on project development.

Duties and Responsibilities

• Expert knowledge in critical business systems used to support the operational needs of the business such as COMMANDseries, batch systems, 5 Cubits, TrackIt, COMMANDqc and related Command Alkon products.
• Implement business software and provide systems administration set-up and configuration.
• Provide documentation of business rules, functional specifications, and process interpretation for assigned applications, systems, and business solutions.
• Interface with software vendors and suppliers in support of business application software packages
• Design and create production and ad hoc reports
• Responds to telephone calls, e-mails and personal requests for end-user technical support, and provides resolutions in a prompt and courteous manner.
• Tracks and monitors solutions to ensure problem resolution.
• Updates ticket system / workflow for the department and assists with project management as required.
• Supports and maintains user account information including permissions, security and system groups.
• Monitors, maintains and ensures reliable database / system backups and restorations.
• Assists with various projects as necessary.
• Provide after-hours support as needed
• Other duties as required.

Required Experience / Skills

Pay & Benefits Summary

Ready to take your BA expertise to the next level? Join our dynamic team and make a significant impact on mission-critical systems! We're looking for a technical expert who thrives in a collaborative environment and is passionate about operational technology.

Business Analyst | COMMANDseries | TrackIt | COMMANDqc | Ready Mix Concrete | Dallas, TX | Workflow Analysis / Design | Project Management