Eligibility Specialist - Patient Assistance Programs

Eligibility Specialist – Patient Assistance Programs

About Us

Healthcare Claims Management (HCM) is a mission-driven healthcare Revenue Cycle Management (RCM) organization dedicated to improving financial outcomes for healthcare providers and fostering a positive, transparent patient experience. By combining innovative technology, thorough knowledge of healthcare regulations, and compassionate service, we help underserved communities access the financial support they need.

Job Overview

We are seeking a compassionate, detail-oriented Eligibility Specialist to work on-site in Greenfield, IN . In this role, you will assist patients in navigating various financial assistance and government programs, ensuring they receive the coverage and support necessary for their healthcare needs. The ideal candidate has a background in healthcare, social services, or patient advocacy and possesses excellent communication skills to guide patients through often complex eligibility criteria and applications.

Key Responsibilities

• Patient Assessment & Documentation

Meet with patients and families to gather financial and medical information for determining eligibility for Medicaid, Medicare, and charitable assistance programs.

Assist patients with completing applications for government programs and charitable organizations, ensuring accurate and timely submission of all required documents.

Collaborate with hospital social workers, case managers, and internal departments to identify patients who need financial assistance or coverage.

Stay informed on program changes related to Medicaid, Medicare, and other government or charitable coverage options, providing up-to-date information to patients and colleagues.

Uphold a patient-focused, compassionate approach, ensuring all interactions prioritize dignity and respect.

Minimum Qualifications

High school diploma or equivalent required; Bachelor's degree in a related field (e.g., Social Work, Healthcare Administration) preferred.

2+ years in a healthcare, social services, or patient advocacy role, with experience in Medicaid and Medicare assistance strongly desired.

Excellent Communication : Ability to explain intricate processes to patients and families empathetically.

What We Offer

Health, Dental, and Vision Insurance

Schedule

Work Environment & Physical Demands

Ability to sit, stand, and walk for extended periods.

Join Our Team

If you're committed to making a tangible difference in the lives of patients by helping them secure the financial assistance they need, we invite you to apply for the Eligibility Specialist – Patient Assistance Programs position at Healthcare Claims Management (HCM) . Take this opportunity to be a vital part of our mission to improve access to care for underserved populations.

Equal Employment Opportunity

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating an inclusive environment for all employees.

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