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Office Assistant

Office Assistant

Tower Legal SolutionsOmaha, Nebraska, United States
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We are hiring an Office Assistant (Administrative Services Specialist) to provide onsite support at our client’s law firm,  As part of their busy team, you will assist with a wide range of operational and administrative tasks. This role may include responsibilities in the copy center, mailroom, legal support, hospitality, and reception coverage. The ideal candidate will be professional, detail-oriented, and adaptable to shifting priorities in a fast-paced environment.

Responsibilities will vary by site and may include :

Copy Center :

  • Operate high-speed copiers, printers, and scanners to complete client projects in accordance with established SOPs.
  • Follow production processes to ensure output accuracy and consistency across team members.
  • Meet project deadlines and communicate any delays or issues to the Site Team Leader.
  • Operate finishing equipment such as cutters, laminators, and binding machines.
  • Track all job activity for accurate billing.
  • Conduct quality checks throughout each project to ensure desired results and make corrections as needed.
  • Maintain strict confidentiality of all client materials.

Mailroom :

  • Process incoming and outgoing mail in a timely manner to meet delivery deadlines.
  • Distribute mail to designated recipients.
  • Manage large volumes of daily mail and packages.

    • Reception & Hospitality :

  • Greet visitors and clients in person and by phone, providing a professional and welcoming first impression.
  • Answer and route calls using a multi-line phone system.
  • Record staff attendance as required.
  • Schedule and prepare conference rooms for meetings.
  • Perform data entry and other administrative tasks as assigned.
  • Stock supplies and maintain cleanliness in kitchens, conference rooms, and other shared spaces.

    • Required Skills & Abilities :

  • Strong problem-solving skills with the ability to anticipate needs and propose practical solutions.
  • Excellent time management and prioritization skills in a dynamic, deadline-driven environment.
  • Proficiency in operating common office equipment including computers, copiers, printers, and scanners.
  • Effective verbal and written communication skills for interacting with diverse audiences.
  • Strong attention to detail and a commitment to delivering high-quality work.
  • Ability to exercise sound judgment and maintain confidentiality.

    • Education & Experience :

  • College degree preferred.
  • Previous customer service experience required; professional office or law firm experience preferred.

    • Physical Requirements :

  • Ability to sit at a desk and work on a computer for prolonged periods.
  • Ability to stand for extended periods while operating office equipment.
  • Occasional bending, kneeling, pushing, or pulling carts.
  • Ability to lift up to 50 lbs.
  • Regular use of telephones and other communication devices.
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