Staff Engineer, Presales (R3500)

Job Description

Job Description

Founded in 2015, Shield AI is a venture-backed deep-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include the V-BAT aircraft, Hivemind Enterprise, and the Hivemind Vision product lines. With nine offices and facilities across the U.S., Europe, the Middle East, and the Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube.

Job Description :

The Presales Solutions Engineer will provide technical expertise and support to customers before the sale and during the deployment of Shield AI’s Hivemind products. This role involves working closely with customers to understand their mission requirements and demonstrating how Shield AI’s solutions meet those needs. You will play a key role in ensuring successful product integration for AI and autonomy applications throughout the presales process.

What You'll do :

• Contribute to White Papers, Request For Information Responses, Contract review, and Proposals.
• Generate and deliver technical briefings tailored to customer needs.
• Become a user of the Hivemind enterprise software stack and an expert in Hivemind Solutions.
• Support the development and execution of demos.
• Develop and maintain technical documentation and training materials.
• Troubleshoot and resolve technical issues with Hivemind demos.
• Collaborate with the engineering team to address customer feedback and improve products.
• Visit customers on site globally to support presales activities.

Required Qualifications :

Preferred Qualifications :

#LI-EW1

#LD

Full-time regular employee offer package :

Pay within range listed + Bonus + Benefits + Equity

Temporary employee offer package :

Pay within range listed above + temporary benefits package (applicable after 60 days of employment)

Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information.

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Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.