Senior Marketing Operations & Technology PMO Manager

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!

Available Locations : Austin

Position Overview

The Marketing Operations and Technology team provides the platforms, people, and processes necessary for Global Marketing to plan, execute, and optimize global integrated campaigns at scale and accelerate visitors through stages of the buying cycle. We are looking to hire a Sr. Marketing Operations & Technology PMO Manager who will play a pivotal role in driving efficiency, scalability, and performance at Cloudflare. You’ll partner closely with cross-functional teams within Marketing and in Partner, Legal, IT, Procurement, BI and Operations to ensure alignment and effectiveness.

Key Responsibilities

Process Optimization : Develop and manage scalable workflows, systems, and processes to support marketing initiatives. Oversee campaign execution frameworks and ensure consistency across global teams. Evaluate and improve lead management processes, including lead scoring, routing, and nurturing. Data & Analytics : Deliver actionable insights and recommendations to enhance campaign effectiveness and drive business outcomes. Collaborate with the business intelligence team to integrate marketing data into enterprise reporting. Technology Management : Ensure tools are effectively integrated and utilized. Evaluate and implement new technologies to enhance marketing capabilities. Project manage high visibility, cross-functional and transformative initiatives like AI. Collaboration & Communication : Partner with revenue operations and enablement teams to ensure seamless alignment between marketing and sales. Work closely with demand generation, field, and product marketing teams to support campaign execution. Communicate operational performance and insights to leadership and stakeholders. Develop annual and quarterly plans and ensure strategic projects are prioritized and executed on time, on budget and meeting intended goals.

Qualifications

Required : Bachelor's degree in marketing, business, or a related field; MBA preferred. 10+ years of experience in marketing operations at a high growth Enterprise SaaS organization. Deep domain expertise with integrated B2B marketing, lead & pipeline management, multi-touch attribution, email marketing, data strategy & governance, and system integration. Expertise in marketing automation platforms (e.g., Marketo, Salesforce, Demandbase) and CRM systems. Strong background in data analysis, performance measurement, and marketing attribution.

Preferred : Knowledge of cloud technology or cybersecurity industries. Strong project management skills with the ability to manage multiple priorities simultaneously. Exceptional communication and presentation skills.

Equity and Benefits

This role is eligible to participate in Cloudflare’s equity plan. Cloudflare offers a complete package of benefits and programs to support you and your family.

• Medical / Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance
• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan
• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.

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