Administrative Assistant

Job Description

Job Description

We are looking for a dedicated Administrative Assistant to join a respected non-profit organization in Grand Rapids, Michigan. In this Contract-to-Permanent role, you will play a vital part in supporting individuals experiencing homelessness by helping them secure housing and access essential resources. This position offers comprehensive training and requires a motivated individual who enjoys teamwork and has strong technical skills, particularly with Microsoft Excel. You must be willing to work a rotating schedule and some weekends.

Responsibilities :

• Assist individuals experiencing homelessness with securing housing and completing necessary documentation.
• Manage and process grant applications to secure funding for housing initiatives.
• Calculate income and rent amounts to ensure accurate eligibility determinations.
• Maintain compliance with regulatory standards and organizational policies.
• Collaborate with team members to enhance the effectiveness of resource allocations.
• Respond to inbound calls with professionalism and a courteous manner.
• Maintain accurate and organized department files and records.
• Provide financial counseling and guidance to clients as needed.
• Utilize Microsoft Excel and other tools to manage data and create reports.
• Ensure all client interactions and documentation follow established procedures.
• At least 1 year of experience in an administrative or client-facing role.
• Strong proficiency in Microsoft Excel and general computer skills.
• Excellent organizational abilities and attention to detail.
• Ability to communicate effectively and maintain a friendly, detail-oriented demeanor.
• Passion for working with underserved communities, particularly the homeless population.
• Self-motivated and able to quickly learn new systems and processes.
• Experience with compliance functions and regulatory documentation.
• Collaborative mindset and ability to work well within a team environment.