Northeast Operations Manager

Regional Operations Manager - Northeast

Location

Remote based out of PA, NJ, MA preferred, with up to 75% travel across the Northeast including Virginia, Delaware, Pennsylvania, New Jersey, Connecticut, Massachusetts, New Hampshire, and Maine.

Position Highlights :

Paradigm Oral Health is seeking a dynamic and results-driven Regional Operations Manager to support our growing network of oral surgery practices throughout the Northeast. You will play a pivotal role in overseeing the patient experience, practice efficiency, regional growth and success of multiple oral surgery practices. Reporting to the Regional Director, this role is ideal for a strategic leader passionate about operational excellence, team development, and delivering exceptional patient care.

Role and Responsibilities :

Provide guidance and support to practice administrators and staff to optimize workflow, patient satisfaction, and overall productivity.

Monitor key performance indicators (KPIs) and financial performance. Take proactive measures to address any areas for improvement.

Lead and manage the day-to-day operations of multiple oral surgery practices within the assigned region.

Develop and implement operational policies, procedures, and protocols to ensure consistency and efficiency across all practices.

Identify opportunities for revenue growth, cost reduction, and operational optimization to maximize profitability while maintaining high-quality patient care standards.

Provide ongoing coaching, mentorship, and professional development opportunities to practice administrators and staff to foster a culture of excellence and continuous improvement.

Conduct performance evaluations and provide feedback to drive individual and team growth and development.

Collaborate with senior leadership to develop and execute strategic plans for business growth and expansion within the region.

Develop and implement marketing strategies to enhance brand awareness, attract new patients, and drive patient referrals to the practices.

Ensure compliance with all regulatory requirements, industry standards, and best practices governing oral surgery practices.

Stay abreast of changes in healthcare regulations, insurance policies, and legal requirements, and implement necessary updates and training to ensure compliance.

Recruit, hire, train, and develop top talent for key leadership and clinical positions within the region.

Performs other related duties as required

Qualifications :

5+ years of experience in dental practice operations, including multi-site or regional leadership

Demonstrated success in driving operational performance and team developmen

• Strong financial acumen, including experience with budgeting, revenue cycle management, and P&L management

Deep understanding of dental workflows, oral surgery procedures, and patient care standards in specialty practices

Thorough understanding of healthcare regulations, compliance requirements, and industry / market trends

Excellent communication, coaching, and team-building skills, with the ability to inspire and motivate teams towards common goals

Strategic thinker with the ability to manage both day-to-day operations and long-term initiatives

Proficiency in Practice Management Software systems and Microsoft Office Suite

Based in the Northeast and able to travel up to 75% within the assigned region

Experience specifically within oral surgery specialty practice

s is preferred

Background in scaling operations during periods of rapid growth

Experience with KPI tracking and the use of data analytics in decision-maki

ng

Bachelor's or advanced degree in business, healthcare administration, or related fiel

Who We Are :

Paradigm Oral Health is dedicated to exceptional oral surgery in a comforting environment, prioritizing patient needs through collaboration with their general dentist. Our vision is global leadership in oral health, focusing on outstanding patient experiences and industry standards. We foster a positive work environment with career growth opportunities, comprehensive benefits, and a supportive culture that values work-life balance. Our goal is to empower employees to deliver excellent patient care and build strong relationships with referring dentists.

What We Offer :

We prioritize your personal and professional well–being, covering aspects from health to financial and social welfare.

Compensation details : 110000 Yearly Salary

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