Technical Services - Cloud Solutions Architect
MageniumChicago, IL, USjob_description.job_card.1_day_ago
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job_description.job_card.job_descriptionYou deepen your technical and professional proficiency to enable you to resolve complex customer issues through training and readiness. You engage with Microsoft Engineering / Supportability teams to investigate issues and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Product support experience or related work experience. Strong logical thinking and communication skills. Strong network and / or VoIP experience with underlying technologies such as : Routing and Switching Protocols, TCP, DNS, QoS, SIP, VLANs, and WAN protocols and technologies. Experience working with Windows Server, Active Directory. Experience working with SBCs, Firewalls, and Direct Routing. Knowledge of Office 365 technologies – particularly Microsoft Teams, Intune, Entra. Certified MS-720 Teams Voice Engineer, and / or MS-721 Collaborating Communications System Administrator, or MS-740 Troubleshooting Microsoft Teams. Analog Gateways SIP Gateways ATAs Paging System PowerShell Certified MS-720 Teams Voice Engineer, and / or MS-721 Collaborating Communications System Administrator, or MS-740 Troubleshooting Microsoft Teams.
Technical Services - Cloud Solutions Architect
Chicago, IL, USA Req #10802
Thursday, December 19, 2024
Opportunity to work for a 100% Employee-Owned Company.
We are growing!
Magenium Solutions is in search of a Teams Voice Engineer / Architect to assist with the integration of On-Prem PBX Systems to Teams Voice utilizing Direct Routing and Operator Connect. Five plus years of technical support, technical consulting experience, or information technology (IT) experience or related field OR 3+ years of voice implementation experience.
Response and Resolution
- You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices.
- On-site customer implementations and willingness to travel.
- Working directly with Solutions Architect to build and deploy Teams Voice Solutions.
Readiness
Product / Process Improvement
Required Qualifications
Skills
Preferred Qualifications
If interested, please email an updated resume to beth.fischer@magenium.com . LOCAL CANDIDATES ONLY PLEASE.
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Solution Architect • Chicago, IL, US
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