Fraud Strategy & Operations Role
As a founding member of Ramp's Fraud Strategy & Operations team, you will leverage data to develop and optimize fraud strategies, including underwriting (KYC / B, OFAC, fraud risk) and customer management (payment, transactions, account take-over) strategies. This role requires an understanding of fraud concepts & data sources, fluency with data, and the ability to drive a broad set of projects fairly independently. The role also requires the ability to work with cross-functional teams (product, engineering, operations, finance, marketing, sales and design) to influence and execute on risk strategies.
What You'll Do
- Leverage external and internal performance data to come up with insights to develop best in class fraud policies (e.g. identity / first party fraud, transaction fraud, account takeover fraud, KYC / B, etc.) that will create value for Ramp and its customers
- Deep dive into individual fraud events to perform root cause analyses, and combine the insights with a data driven approach to develop fraud defenses
- Partner with product, engineering and design teams to execute fraud policies and features
- Implement fraud risk metric monitoring by researching / resolving risk events and developing levers that mitigate risk factors
- Partner with data scientists to build and leverage fraud risk models in Ramp's risk policy
- Drive Ramp's customer experience by diving deep into the flow of funds (repayments, chargebacks, etc.)
- Research emerging underwriting and fraud trends to innovate on Ramp's decisioning systems and policies
What You Need
Minimum 2 years of experience in fraud risk management or quantitative strategy roleMinimum 2 years of experience using SQL or Python for data retrieval and manipulationsExperience within consumer / corporate / small business cards, payments, invoices, lending, or related industriesExcellent written and verbal communication skillsNice-to-Haves
Experience in high growth startupsExperience building complex financial productsCompensation
The annual salary / OTE range for the target level for this role is $114,750-$135,000 + target equity + benefits (including medical, dental, vision, and 401(k))Benefits (for U.S.-based Full-time Employees)
100% medical, dental & vision insurance coverage for youPartially covered for your dependentsOne Medical annual membership401k (including employer match on contributions made while employed by Ramp)Flexible PTOFertility HRA (up to $5,000 per year)WFH stipend to support your home office needsWellness stipendParental LeaveRelocation supportPet insurance