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Senior Program Manager

Senior Program Manager

Axiom Software Solutions LimitedPlano, TX, US
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Job Description

Job Description

Role- Senior Program Manager

Location- Plano, TX (Hybrid with Travel)

Role Overview :

As the Program Manager ,you will lead the successful delivery of two large-scale infrastructure programs-AIM (Application Infrastructure Maintenance) and TLM (Technology Lifecycle

Management)-spanning five key projects across PepsiCo's manufacturing, warehouse, and data center sites.

You will oversee program strategy, drive cross-functional coordination, manage execution milestones, and ensure on-time, high-quality delivery aligned with client’s expectations.

Key Responsibilities :

Program & Portfolio Leadership

  • Lead end-to-end delivery of AIM and TLM infrastructure programs across 30+ U.S. sites.
  • Develop and maintain program-level roadmaps, RACI, governance structures, and milestone tracking.
  • Partner with Portfolio Director and Technical Director to align program execution .

Project Management Oversight

  • Oversee planning, execution, and closure of :
  • WCS OS / DB / Application Upgrades
  • Manufacturing P2V Migrations
  • GES Compute Refresh
  • TLM Compute Refresh (Azure + Datacenter Servers)
  • FPS Print / File Cloud Migrations
  • Lead risk mitigation, budget adherence, vendor management, and stakeholder coordination.

    • Stakeholder Engagement & Communication

  • Interface with customer for roadmap alignment, escalations, and sign-offs.
  • Coordinate across cross-functional teams including Field IT, WaveTech, Rubrik, NetApp, HCL DNS, and

    • App Owners.

  • Drive cadence calls, reporting, and change management communications.

    • Execution Excellence

  • Ensure deliverables meet quality and timeliness expectations per milestone contracts.
  • Guide Cutover, Hypercare, Site Coordination, and Post-Migration Operations across waves.
  • Drive lessons learned, documentation closure, and continuous improvement.

    • Required Skills & Qualifications :

  • 10-15+ years of experience managing large-scale IT infrastructure programs, preferably in Manufacturing,

    • FMCG, or Supply Chain environments.

  • Strong experience in data center transformation, compute / server refresh, and virtualization.
  • Proven success managing cross-functional programs across offshore, nearshore, and onsite teams.
  • Expertise with project management methodologies (Agile, Waterfall) and tools (MS Project, JIRA,

    • ServiceNow).

  • Ability to manage milestone-based financial tracking and performance-based credits.
  • Excellent written and verbal communication skills; confident in executive stakeholder discussions.
  • PMP or PgMP certification preferred.

    • Key Traits :

  • Results-driven and strategic thinker
  • Calm under pressure; proactive problem solver
  • Strong vendor management and conflict resolution skills
  • Comfortable leading in a matrixed and multicultural delivery environment

    • Travel Requirements :

  • Occasional travel to high-priority sites (e.g., those with complex configurations, paging devices, or gate

    • boxes)

  • Travel aligned with critical cutovers and site reviews

    • Skills Matrix :

  • Program Management : End-to-end delivery of multi-million-dollar infrastructure programs.
  • Stakeholder Communication : Executive-level reporting, cross-functional coordination.
  • Infrastructure Modernization : Server refresh, cloud migration, virtualization (ESXi, Azure).
  • Risk Management : Identification, assessment, and mitigation planning.
  • Change Management : Managing cutovers, hypercare, post-migration support.
  • Financial Tracking : Milestone-based billing, credit-at-risk tracking, vendor negotiations.
  • Tools Expertise :
  • Project Planning : MS Project, Smartsheet, Gantt tools
  • Agile / Waterfall : Jira, Confluence, ServiceNow
  • Collaboration : Teams, SharePoint, OneDrive
  • Regulatory Compliance : Adherence to corporate IT, procurement, and security policies.
  • Team Leadership : Coordinating offshore, nearshore, and onsite resources.
  • Vendor Management : Overseeing third-party field techs, OEMs (Rubrik, NetApp, HPE).
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