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ASSISTANT PROGRAM DIRECTOR

ASSISTANT PROGRAM DIRECTOR

Apis Services IncNorristown, PA, US
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Job Description

Job Description

Assistant Program Director

The Assistant Program Director provides leadership to staff in collaboration with the Program Director. The Assistant Director will assist the director with staff supervision, training and hiring of staff. The APD is responsible for helping to ensure all program operations are conducted in an ethical and professional manner.

Responsibilities

Leadership, Staff Management and Organizational Strategy

  • Supervise Residential Managers / Program Managers and Direct Support Professionals to include daily operations, supervision practices, implementation of consumer plans and documentation. Supervise Fiscal Admin, Medical Staff, and Program Specialist in the absence of the Program Director.
  • In collaboration with the Fiscal Administrator or Office Manager, provide oversight to the recruitment process to include scheduling candidates for and participating in interviews. Oversee the hiring, and orientation of new staff as necessary.
  • Support management team with documentation around supervision to include progressive discipline as warranted.

Quality Assurance

  • Reviews site documentation in preparation for audits both internal and external.
  • Finance, Development and other Operations

  • Supports the Unit Director in adhering to license, funder and budget requirements.
  • Provide support and intervention for individuals and staff during a crisis.
  • Create an environment that empowers individuals through the development of skills and coordination of resources and supportive services.
  • Other duties as assigned.
  • Job Qualifications

  • A Bachelor’s degree in social work, psychology, human services or related field from an accredited
  • institution, preferred.

  • 3 years' work experience in mental health / IDD direct service and 2 years of supervisory experience.
  • OR

  • A High School diploma required with 7 years of experience in mental health / IDD direct service and 2
  • years of supervisory experience.

  • Working knowledge of Microsoft Products and Applications.
  • Valid Driver’s License and personal vehicle.
  • Subject to employment screenings, including FBI clearance, if applicable.
  • Job Competencies

  • Effective Communication : Ability to clearly and respectfully communicate with residents, families, staff, and external agencies. Demonstrates active listening and ensures transparency in all interactions.
  • Ethical Practice : Upholds confidentiality, integrity, and ethical standards in all interactions and decisions, ensuring the rights and dignity of residents are prioritized.
  • Leadership and Accountability : Provides clear direction to staff, models positive behaviors, and takes responsibility for the success of the residential program. Holds self and team members accountable for meeting expectations and standards.
  • Collaboration : Works collaboratively with other professionals, families, and community partners to ensure quality care and services are provided to residents.
  • Cultural Humility : Demonstrates respect for and understanding of the diverse backgrounds, needs, and perspectives of residents, staff, and families, fostering an inclusive and supportive environment.
  • Problem Solving and Conflict Resolution : Approaches challenges with a solution-focused mindset, resolving issues in a fair and timely manner, while maintaining professionalism and promoting a positive atmosphere.
  • Adherence to Policies and Procedures : Ensures compliance with all regulatory and organizational standards, maintaining a safe, respectful, and efficient residential environment.
  • Well-organized and detail orientated
  • Excellent Customer service skills (both internal and external)
  • Strong interpersonal and communication skills
  • Leadership and management skills
  • Resident relations and retention
  • Knowledge and understanding of state and federal regulations regarding group home / residential care
  • Behavioral issue management and crisis intervention skills
  • Compliance with regulatory standards
  • Proficiency in direct supervision, developmental disabilities care and medication administration
  • Life saving measures (CPR) and first aid certifications
  • Budget management
  • Previous supervisor / management experience in group home / residential setting
  • Medical terminology knowledge
  • Demonstrates a strong working knowledge of the appropriate regulations, Apis values and program policies and procedures.
  • Basic computer and internet literacy with the ability to utilize applications like emails, time recording and other programs to enter and retrieve data as necessary to perform the essential functions of the job.
  • Valid non-provisional drivers’ license and personal vehicle with state minimum liability insurance coverage.
  • Subject to employment screenings, including FBI clearance, if applicable.
  • Section 7 : Physical Demands and Working Conditions

    Network Functions

    Equipment / Machines :

    Physical Demands

  • Maintain and abides by
  • VEHICLE REQUIREMENTS
  • Current driver’s license, driver registration and a functional vehicle
  • EQUIPMENT OPERATIONS
  • Telephone : Cellular - Multi-line, Calculator, Copier, Fax, Computer

    COMPUTER SOFTWARE APPLICATIONS

  • Has knowledge of each program
  • Knowledge of Office software programs
  • Individual must be able to
  • OSHA requirements and

    meet physical

    guidelines

    requirements of the job :

  • Observes all Fire and
  • Sitting at a meeting
  • Safety Policies and

    table or desk –

    Procedures

  • Lifting – 50lbs or more
  • Observes all Fiscal / Office /
  • Reaching – Lifting –

    HR Personnel Policies and

    Bending – Standing –

    Procedures

    Stooping – Twisting -

  • Observes all HIPAA Policies and Procedures and
  • Climbing steps -

    Driving a vehicle

    maintains confidentiality

  • Ø Environment(s) is modern,
  • Attends all required and scheduled trainings and
  • well-lit office facilities in

    multiple locations

    Multiple levels of stairs with access

    meetings

    by elevator

  • Always maintain a
  • professional demeanor

    and exercise good

    judgement in all areas of employment duties

  • ACCIDENT, HEALTH HAZARD AND SECURITY KNOWLEDGE
  • Bloodborne Pathogens, Right To Know, HIPAA, Security Acts, Fire & Safety
  • Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies. Allowing these entities to advance their mission and vision. By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterment.

    Apis Services, Inc. and affiliate’s provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy / childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.

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