Quality Control Supervisor
Minimum Requirements
- High school diploma or GED
- Valid driver's license with a clean record
- Must be abl e to pass a background check and be authorized to work in the U.S .
- At least 18 years of age
- Able to lift occasionally up to 40 pounds
- Minimum of 2 - year s office , and / or scheduling experience
- Supervisory and Hands-on Employee training skills
- Prior cleaning experience is a plus
Qualifications
Dependable , self-motivated , has attention to detail, strong interpersonal skills , and is organizedS cheduling , time sheet, and shift experienceEffective and respectful written and verbal communicatorThinks ahead and problem solv es individually and as a team including having difficult conversations with staffProficiency in Microsoft Suite including Word , Excel , Outlook, Teams , cloud-based servers, mobile app familiarityAbility to clean and maintain buildings personally and / or through cleanersFollows up with delegated tasks and reportsResponsibilities
Supervisors and front-line worker s with a focus on employee accountability , customer service and customer satisfactionAssist with New Hire Orientation on a regular basisHands – on training of new and existing employees on Company SOP, policies and building specification standardsCoordinat es with employees remotely to cover planned or unplanned absences through proactively having replacements trained and able to coverMonitor employee performance , provide constructive feedback and coaching , and follow through with appropriate disciplinary actions in a timely mannerEnsures employee compliance with OSHA regulations, workers compensation, company SOP in facilities, and Company and Safety PoliciesR eports, documenting and scanning inspection forms , and updating schedules . Perform office functions and record keeping duties such as filling out reportsUpdates records in the mobile app and keeps digital and paper reports organized and filedCollaborate s with management regarding the placement and promotion of any employee in a new or existing building sConfidentially e scalate s employee s , customer s , and building issues to management through a daily summarized update s at the end of the shiftMonitors and inspects buildings for cleanliness and be proactive on correcting issues and / or replacing cleaners in a timely mannerProvides proactive and responsive customer service through effective , professional and prompt communicationLocation : Leesburg, GA ( 40 % in office, and 60 % travel in company vehicle to inspect buildings located within 60-mile s )
Hours : 2 : 00p m – 10 : 0 0pm ( Full-time )
Compensation of $15. 00 - $18.00 hr for a 40-hour work week for the first 90-day probationary perio d