The Operations Supervisor is responsible to lead and manage a team and product line in our Production environment.
Team Building
Train new team members on SOPs
Evaluate and ensure effectiveness in daily team member engagement meetings
Perform weekly qualification meetings (new team members)
Administer disciplinary actions
Coaching all team members (corrective action, SOP's, key expectations, KPI's)
Coordinate positive celebrations / recognition
Perform hiring manager responsibilities for all non-exempt team members
Develop cross-training matrix (within department)
Executing under change management plan
Use continuous improvement tools to engage and develop team members
Investigate and resolve team member complaints and issues
Perform annual team member evaluation form
Production Activity
Perform checklist daily
Evaluate team member daily stretching practices
Perform incident investigations as needed
Participate in daily product audits to identify opportunities for improvement
Perform customer complaints investigations and implement corrective actions
Investigate internal / external food safety / quality process deviations identify and implement corrective actions
Observe production processes and ensure that all SOPs are established, followed and continually improved
Monitor area KPI's for variance vs target and make corrective actions
Execute product improvement requests
Use continuous improvement tools to identify and sustain processes
Execute and implement and ensure compliance to HACCP / SSOP, and quality control program
Manage job sharing opportunities or cross training within team members qualifications to meet production schedules and build depth
Work with maintenance on operational efficiencies
Ensure all operational materials / supplies are available
Coordinating with materials mgmt. to support schedule attainment effectiveness
Scheduling PTO (paid time off)
Update and maintain a list of opportunities / action items and follow through to completion
Ensure timely production reporting to cost accounting
Scheduling training re-certifications (safety, food safety, etc.)
Submit work orders
Compliance
Review and approve process records associated with HACCP / SSOP and quality control program
Training non-exempt team members on GMP compliance
Training non-exempt team members on safety compliance
Review time & attendance - ensure wage / hour law compliance
Team CFG
Attend and participate in weekly meetings
Participate in leadership opportunities
Review personal development tools
Support cross functional teams initiatives
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Warehouse Supervisor • Coldwater, MI, US
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