Unit Clerk Progressive Care & Step Down

Unit Clerk Opportunity

An opportunity to join our remarkable care awaits you as a Unit Clerk at Trinity Health Livonia, a beautiful full-service, 304-bed acute care hospital located in Livonia, MI, that provides comprehensive care, including a 24-hour emergency department, general medicine, inpatient and outpatient surgery, physical medicine and rehabilitation, intensive care unit, cancer, cardiology, geriatrics and birthing and women's health. Through several major expansions in the hospital, programs and services, Trinity Health Livonia continues to offer the latest in quality health and medical services. Trinity Health Livonia has received numerous awards recognizing excellence in clinical outcomes, patient safety, financial performance and efficiency.

General summary : Performs clerical duties by assisting the professional nursing staff by performing routine duties in caring for assigned patients in a designated area. Utilizes Powerchart for Order Entry, and is a resource to employees utilizing the system.

Performance duties :

• Answers telephones and relays messages, making calls as necessary.
• Assembles charts for admission, transfer and discharges, post charges.
• Sets up appointments for special procedures as necessary with appropriate departments, as well as setting appointments up for patients on an outpatient basis.
• Demonstrates ability to utilize order entry, order modification, D / C and cancel orders as directed.
• Printer and fax machine utilization and trouble shooting.
• Makes a manual requisition for patient orders for Registered Nurse approval during emergencies, codes and downtime.
• Maintains unit patient log. Collects data for various topics related to patient care.
• Orders and maintains necessary clerical supplies and equipment for unit function.
• May be responsible for assuring that patient medical claim data used for billing purposes accurately reflects the clinical care provided by the patient care department by :
• Acquire and maintain a complete understanding of department charges, charge order sets, department CDM and charge capture processes.
• Perform charge capture on a daily basis (same as date of service).
• Perform charge reconciliation on a daily and monthly basis.
• Identify and investigate variances between Cerner and HealthQuest and ensure a timely resolution of issues.
• Demonstrate competence on applicable software system(s) and how to access, retrieve and print reports from Quest / Vista.
• Obtain, review and correct errors per error report(s) or upon request.
• Refer to the Department Charge Management Manual for authoritative and department specific processes and timelines.

Job qualifications :

Benefits available to you as a colleague of Trinity :

About Trinity Health Livonia Hospital :

We are a member of Trinity Health, a leading Catholic health care system based in Livonia, Michigan. Trinity Health operates in 22 states, employs about 133,000 colleagues and returns almost $1.1 billion to its communities annually in the form of charity care and other community benefit programs.