Associate System Administrator
VirtualVocationsKansas City, Missouri, United Statesjob_description.job_card.variable_days_ago
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A company is looking for an Associate System Administrator - Night Shift in Work From Home.
Key Responsibilities
Respond to and resolve customer issues using technology tools and procedures
Utilize Service Now ticketing system for documentation of incidents and service requests
Communicate with customers and support teams while adhering to ITIL processes
Required Qualifications
High School education or GED
1 year of experience in IT Service Desk functions and troubleshooting
Knowledge of Windows Server administration and Microsoft Azure fundamentals
Familiarity with network technologies such as Cisco and Microsoft 365 Administration
Relevant certifications like CompTIA A+, CompTIA Network+, or CCNA are preferred
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System Administrator • Kansas City, Missouri, United States
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