Specialist, Factory Order

Specialist, Factory Order

Get started on an exciting career at Element! Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.

Job Description About the Role We're looking for an efficient professional to join our team as Specialist, Factory Order. In this role, you will ensure timely and accurate vehicle order entry for Element clients. This role provides subject matter expertise in order processing, bulk entry, and troubleshooting, while collaborating across teams to resolve issues and support multiple functions within the Factory Ordering process. The Specialist is accountable for delivering 100% order accuracy, improving processes, and ensuring client satisfaction through seamless administrative support.

What You'll Do

• Place vehicle orders in Element and manufacturer ordering systems in an accurate and timely manner based on client requirements
• Serve as a subject matter expert in vehicle acquisition order entry, changes, and cancellations
• Review and process bulk order spreadsheets; utilize automation programs to optimize entry
• Independently set up delivery service providers (DSP) in Supplier Interactive System per client instruction - these must be assigned to the appropriate DSPs and leverage automation where applicable
• Review orders for required content, special notes, and exceptions
• Use OEM, upfitter, and Element applications to troubleshoot and resolve complex ordering delays
• Follow up with internal stakeholders on incomplete or erroneous orders
• Collaborate with Factory Ordering peer teams to provide surge support
• Flex across multiple functions, including Pool Bailment, Order Entry, OEM resolution, and Dealer Assignment

Basic Qualifications

Preferred Qualifications

Location : Hopkins, MN

The hiring base salary range for this position is $51,600 - $71,000 annually. Actual compensation within this range will be dependent upon the individual's knowledge, skills, experience, equity with other team members, and alignment with market data. Please note that the disclosed salary range is solely for candidates hired to perform work within this geographic location. Candidates hired to work in other locations will be subject to the pay range associated with that location.

What's in it for You

Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, genetic information, sex, gender identity, sexual orientation, age, marital status, family status, ancestry, national origin, citizenship, physical or mental disability, veteran status, military obligations or any other characteristic protected by federal, state and local laws. Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to talentacquisition@elementcorp.com or call (800) 665-9744.