Overnight Legal Intake Representative - Nashville

Overnight Legal Intake Representative - Nashville

Do you have a knack for turning a tough situation into a positive one? At Legal Intake Professionals, our Overnight Legal Intake Representatives are the friendly, calm voices on the other end of the line, ready to help potential new clients in their time of need. This isn't just a job; it's a chance to be the first crucial step for people seeking legal help.

This is an in-office, overnight position based in our Nashville location. You'll be the initial point of contact for individuals reaching out for assistance with personal injury matters. Your main goal is to listen with empathy, ask the right questions, and carefully document every detail. You'll manage a high volume of calls while maintaining a professional and compassionate demeanor, guiding conversations with patience and care.

Day-to-Day :

• Handing a high volume of calls
• Conducting thorough intake interviews and meticulously documenting information
• Serving as a calm and reassuring voice, setting a professional yet empathetic tone for every call
• Ensuring all information is accurately collected

Who we're looking for :

Compensation & Benefits :

Shifts and Training :

Legal Intake Professionals is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.