IT Support Technician
VirtualVocationsDes Moines, Iowa, United Statesjob_description.job_card.30_days_ago
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- serp_jobs.job_card.full_time
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A company is looking for an IT Support Technician to provide remote support to employees nationwide.
Key Responsibilities
Administer end-user workstations and provide support for Microsoft Windows
Analyze and resolve network hardware and software failures
Maintain records of repairs and fixes within ZenDesk
Required Qualifications
2+ years of relevant work experience in a service desk or help desk role
Associates' degree or higher in Computer Science, Engineering, or a related discipline
CompTIA A+ certification preferred
Experience working in a Windows, Microsoft 365, Exchange, and Azure environment
Experience working in an ITIL or ITSM environment required
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It Support Technician • Des Moines, Iowa, United States
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