serp_jobs.error_messages.no_longer_accepting
Technical Support Analyst 3 (EHR Application Support Specialist)
Black Rock GroupRichmond, VA, USjob_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.temporary
job_description.job_card.job_description5 years of Application Support experience. 3 years of technical troubleshooting (hardware / software / network). 3 years of experience supporting remote users. EHR experience (Oracle Health Millennium / Cerner) Highly Desired Experience with ServiceNow or similar ITSM tools Highly Desired Strong written and verbal communication skills. Ability to handle multiple priorities in a fast-paced environment. Commitment to providing excellent customer service to users with varying technical skills.
Overview
Role : Technical Support Analyst 3 (EHR Application Support Specialist)
Location : Richmond, VA 23219 ( Hybrid
Duration : 8 Month Contract
Interview : Phone In-Person
EHR Experience is Mandatory
Responsibilities
- Provide Tier 1 (first call resolution) technical support for EHR applications and clinical systems.
- Troubleshoot and resolve hardware, software, and network issues.
- Perform system health checks before and after go-live to verify EHR functionality.
- Track and escalate unresolved issues to Tier 2 as needed.
- Use ServiceNow or other ITSM tools for issue tracking and SLA management.
- Monitor KPIs and system performance to identify potential problems.
- Maintain accurate documentation : issue logs, knowledge transfers, and trend analyses.
- Coordinate with technical, clinical, and vendor teams for issue resolution.
- Ensure compliance with HIPAA and other healthcare regulations.
- Deliver exceptional customer service and user support across local health departments.
Required Skills & Experience
J-18808-Ljbffr
serp_jobs.job_alerts.create_a_job
Application Support Analyst • Richmond, VA, US
Job_description.internal_linking.related_jobs
Job Title : Technical Support Analyst 4.Duration : 09 months of contract.Local candidates strongly preferred.Interviews will be conducted ONSITE, NO exceptions.
Candidates MUST be able to work ONSITE ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Candidates will be required to work 100% on-site in Richmond, VA.Our direct client has an opening for a Technical Support Analyst position.
This position is for 12+ months, with the option of extens...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
We have an open position for a Technical Support Analyst 2 .Share a copy of your resume to hr@vinsysinfo.Role : Technical Support Analyst 2 Client : DGS - State of V...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
CapCenter is a leader in mortgage lending with a unique zero-closing-cost model.Our success is built on empowering employees with the tools, technology, and support they need to serve our clients.W...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Systems Analyst 3 Location : Richmond, VA (Hybrid) Job ID : 757689 Interview Mode : Both Web Cam and In Person Interview ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better.
Our mission is to help people lead healthier, more fulfilling lives...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Hi Role : Technical Support Analyst 3 Job ID - (777959) Location : 109 governor st, Richmond, VA, 23219.Madison Building ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days Business Analyst 3 Location : Richmond, VA(hybrid) – Need Local candidates Job ID : 755417 Interview Mode : Both Web Cam and In Person ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better.
Our mission is to help people lead healthier, more fulfilling lives...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 
ERP Applications Analyst (Remote) Location : Richmond, VA Duration : 3 Months Job Description : We are seeking an experienced ERP Applications Analyst to provide short-term contract support for ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days Hi, Greetings from Quantaleap Inc.This side Reetu kalra from Quantaleap Inc, We have an excellent job opportunity and I came across your resume from the Job portal and saw that you are doing some f...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 
ToProof" data-olk-copy-source="MessageBody" style="font-family : "> The EHR Application Support Specialist provides Tier 1 support to all EHR end users on EHR related area...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days Technical Support Analyst 3 (Hybrid) Location : Richmond, VA Duration : 12+ Months Job Description : The EHR Application Support Specialist provides Tier 1 support to all EHR end users on EHR re...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days ToProof" style="margin-top : 1em; margin-bottom : 1em; font-family : Aptos, "> Top Technical Skills serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days 
Job ID : 777729 Position : Technical Support Analyst 2 Department : DGS Location : 10...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days Job ID : 777959 VDH Technical Support Analyst 3 (777959) Location : Richmond Duration...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days 
Position : Application Support Specialist Location : Richmond, VA (23219) Client : State of Virginia Duration : 12+ Months Job Descripti...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days Position : Technical Support Analyst 2 Location : Richmond, VA 23219 Client : State of Virginia Duration : 12+ Months Job Descr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days 
Technical Support Analyst 2 Onsite is required Top Technical Skills Helpdesk Support & Ticketing System...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
CapCenter is a leader in mortgage lending with a unique zero-closing-cost model.Our success is built on empowering employees with the tools, technology, and support they need to serve our clients.W...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Technical Support Analyst 4
Sunrise SystemsRichmond, Virginia, United Statesserp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
8-11 Technical Support Analyst
Focused HR SolutionsRichmond, Virginia, United Statesserp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
Need Technical Support Analyst 2 - Local to Richmond, VA
Vinsys Information Technology IncRichmond, VA, United Statesserp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
- serp_jobs.job_card.promoted
Information Technology Support Analyst
CapCenterRichmond, VA, United Statesserp_jobs.job_card.full_time
Systems Analyst 3
QuantaleapRichmond, VA, VA, USserp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
- serp_jobs.job_card.promoted
Child & Adolescent Therapist (LCSW, LPC, LMFT)
LifeStance HealthKing and Queen Court House, VA, USserp_jobs.job_card.full_time
Technical Support Analyst 3 at Richmond, VA Hybrid
Lorven technologiesRichmond, VA, United Statesserp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
Business Analyst 3
QuantaleapRichmond, VA, VA, USserp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
- serp_jobs.job_card.promoted
Licensed Therapist (LCSW, LPC, LMFT)
LifeStance HealthThornburg, VA, USserp_jobs.job_card.full_time
ERP Applications Analyst (Remote)
Serigor Inc.Richmond, VA, USserp_jobs.filters.remote
serp_jobs.job_card.temporary
serp_jobs.filters_job_card.quick_apply
AV / Desktop Tech Support Analyst @ Richmond, VA (Onsite)
QuantaleapRichmond, USserp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
Technical Support Analyst 3
DKMRBH IncRichmond, VA, United Statesserp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
Technical Support Analyst 3 (Hybrid)
Serigor Inc.Richmond, VA, VA, USserp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
Technical Support Analyst 2
DKMRBH IncRichmond, VA, United Statesserp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
Technical Support Analyst
nLeagueRichmond, VA, United Statesserp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
VDH Technical Support Analyst 3
nLeaguerichmond, VA, United Statesserp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
VDH Technical Support Analyst 3 at VA
Elite WorkForce Incrichmond, VA, United Statesserp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
Technical Support Analyst 2 at VA
Elite WorkForce IncRichmond, VA, United Statesserp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
DGS - Technical Support Analyst 2
RICEFW Technologies IncRichmond, VA, United Statesserp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
- serp_jobs.job_card.promoted
Information Technology Support Analyst (Richmond)
CapCenterRichmond, VA, United Statesserp_jobs.job_card.full_time