Oregon Bilingual Patient Support Associate

A company is looking for a Bilingual Patient Support Associate who is passionate about working with seniors and their families, particularly those facing challenges with dementia.

Key Responsibilities

Proactively reach out to patients who have missed appointments to reschedule and re-engage them

Maintain accurate chart hygiene and prepare documentation for follow-up appointments

Collaborate with clinical teams to support ongoing patient care and address care gaps

Required Qualifications

Passion for working with seniors, their families, and caregivers

Bilingual in Spanish

1+ years of experience in a customer service, administrative, or healthcare support role

Familiarity with HIPAA or prior experience in a healthcare setting (preferred)

Comfort navigating basic technology (e.g., phone systems, EMRs, scheduling tools)