Customer Service Rep

Title - Customer Service Rep Location - Edison, NJ 08817 Duration - 3 Months Job Description : Core Responsibilities : Ensures all orders received, through EDI, emails and phone are processed in a timely and accurate manner. Ensure any changes or revisions to orders are properly documented and communicated. Provide necessary documents to operations / warehouse department. Responsible for establishing and maintaining effective communication with all customers regarding price discrepancies, out of stocks and potential shipping delays. Ensure all customer related documentation is complete and filed. Processes RMAs and credits. When necessary forward credits to customers and corporate finance. Oversee / manage Paper vision.