Talent.com
serp_jobs.error_messages.no_longer_accepting
Help Desk Lead

Help Desk Lead

VirtualVocationsNewark, New Jersey, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Help Desk Lead - Financial Shared Services.

Key Responsibilities :

Design and implement a Shared Services Help Desk framework for Tier 1 and Tier 2 inquiries

Deploy and optimize ticketing platforms, chatbots, and AI agents in collaboration with IT

Source and manage initiatives to improve help desk efficiency and responsiveness

Qualifications :

Bachelor's degree in Business, Operations, IT, or related field

5+ years of experience in service delivery, help desk operations, or Shared Services support roles

Experience with ticketing systems, chatbot platforms, and telephony systems

Strong analytical skills and familiarity with performance metrics and reporting tools

Project Management or Six Sigma certification is a plus

serp_jobs.job_alerts.create_a_job

Help Desk Lead • Newark, New Jersey, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
Information Systems - Senior Director

Information Systems - Senior Director

Matheny Medical and Educational CenterPeapack, NJ, United States
serp_jobs.job_card.full_time +1
We are an equal employment opportunity employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Help Desk Analyst - Application Support

Help Desk Analyst - Application Support

Sunrise SystemsTrenton, New Jersey, United States
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
Title : Help Desk Analyst - Application Support.Location : Trenton, NJ (100% onsite).Internal reference number : 25-05767. Provide Application Support to agency users.Note : Candidate will initially nee...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
IT Support and Help Desk

IT Support and Help Desk

JGS InsuranceHolmdel
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
JGS Insurance, located at Bell Works in Holmdel, NJ, is looking for a motivated high-energy individual with a desire to work in the insurance field. Jacobson, Goldfarb & Scott, Inc.JGS Insurance...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Netflix IT Help Desk Technician

Netflix IT Help Desk Technician

TradeJobsWorkforce10710 Yonkers, NY, US
serp_jobs.job_card.full_time
Bring your energy to the role of Netflix IT Help Desk Technician to assist with organizing, stocking, and general upkeep, support the preparation and delivery of goods or services, and adapt to shi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Head of Subsection - Data Prod Support 1

Head of Subsection - Data Prod Support 1

Munich REPrinceton, NJ, United States
serp_jobs.job_card.full_time
Amelia, United States; Hartford, United States; New York, United States; Princeton, United States;.This position also requires sound technical skills, the ability to collaborate across teams both o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_hour
Help Desk Technician - hybrid

Help Desk Technician - hybrid

Wallman Unlimited CompanyHackensack, New Jersey, United States
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
This role is responsible for troubleshooting hardware, software, and mobile devices, supporting video conferences via.Provide day-to-day support for desktops, laptops, printers, and mobile devices....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Team Lead - Development

Team Lead - Development

Contech SystemsMetuchen, NJ, US
serp_jobs.job_card.full_time
We are seeking experienced Team Leads to provide leadership across development and operations functions within enterprise technology environments. These roles will oversee mixed onshore / offshore tea...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Help Desk

Help Desk

Sunrise SystemsTrenton, New Jersey, United States
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
Duration : 06 Months of Contract.Provides technical assistance to other data processing personnel on problems dealing with operating systems, computers, utility programs, system control parameter.Ov...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Help DeskAnalyst - Coordinator

Help DeskAnalyst - Coordinator

Sunrise SystemsTrenton, New Jersey, United States
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
Job Title : Helpdesk Analyst - Coordinator.Location : Trenton, NJ (Hybrid).Duration : 06 months of contract with possibility of extension. Help Desk Coordinator will assist customers with computer and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Help Desk Level 1 IT

Help Desk Level 1 IT

Polaris HealthcareBardonia, New York
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
Seeking a Level 1 Systems Administrator to add to our team.Skills To Include Some If Not All.Windows Server 2016, 2019, 2022, 2025. Systems administration including Active Directory, Windows Group P...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
NJAOC SCCO Help Desk

NJAOC SCCO Help Desk

Sunrise SystemsTrenton, New Jersey, United States
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
Job Title : Help Desk Coordinator.Location : Trenton, NJ (Hybrid).Duration : 06 months of contract.Help Desk Coordinator will assist customers with computer and application issues to determine the roo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Team Lead, Account Management Strategy and ExecutionAmsterdam; New York; San Francisco

Team Lead, Account Management Strategy and ExecutionAmsterdam; New York; San Francisco

AdyenNew York, NY, US
serp_jobs.job_card.full_time
Checking the proxy and the firewall.Check your Internet connection.Check any cables and reboot any routers, modems, or other network devices you may be using. Allow Chrome to access the network in y...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Technical Delivery Lead

Technical Delivery Lead

Munich REPrinceton, NJ, United States
serp_jobs.job_card.full_time
Munich Re America Services (MRAS) is a shared service organization that delivers services to all Munich Re US P&C Companies and other group entities. Munich Re America Services (MRAS) IT Business So...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Cloud MSP IT Help Desk Support

Cloud MSP IT Help Desk Support

King Tech RepairWood-Ridge, New Jersey, United States
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
At King Tech we are leading provider of IT Services, we are looking to add to our help desk team to provider level 1 and level 2 help desk support to expand client base. Understand and solve custome...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Team Lead - Operations

Team Lead - Operations

Contech SystemsNewark, NJ, US
serp_jobs.job_card.full_time
Team Lead IT Operations (DevSecOps) Hybrid.About the Role : We're seeking a Team Lead Operations to oversee IT Operations across a diverse application portfolio. This is a leadership role focused o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Online Help Desk Associate

Online Help Desk Associate

TradeJobsWorkforce10703 Yonkers, NY, US
serp_jobs.job_card.full_time
As a Online Help Desk Associate, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including : respond to customer inquiries via phone, chat, and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Team Lead

Team Lead

TransPerfectNew York, NY, US
serp_jobs.job_card.full_time
Team Lead Position at TransPerfect Translations International, Inc.TransPerfect Is More Than Just a Job.Our greatest asset is our people, and nothing is more important to us than ensuring that ever...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Sr. Technical Lead

Sr. Technical Lead

Ness Digital EngineeringNew York, NY, US
serp_jobs.job_card.full_time
WTC - NYC (Hybrid – 4 Days Onsite).The ideal candidate will bring deep technical expertise, strong domain knowledge in.This is a hybrid role based out of our. World Trade Center office in NYC.Lead t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Apptad- Cloverleaf Lead

Apptad- Cloverleaf Lead

Apptad IncSecaucus, NJ, United States
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
Job Role : Cloverleaf Lead Location : Secaucus, NJ (100% Remote) We are seeking an experienced Cloverleaf Lead with s...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Lead CT Tech

Lead CT Tech

Hackensack Meridian Mountainside Medical CenterMontclair, NJ, United States
serp_jobs.job_card.full_time
Join our team as an evening shift, full-time, Cat Scan-A Lead CT Technician in Montclair, NJ.You may be eligible for a sign on bonus of up to $10,000. Thrive in a People-First Environment and Make H...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30