Senior Customer Success Manager

Senior Customer Success Manager

Ogury is scaling fast, and as we expand our footprint across the U.S., we're on the lookout for a Senior Customer Success Manager to join our team and help drive meaningful impact across the East Coast region. In this role, you'll act as the linchpin across client relationships and campaign executionworking hand-in-hand with Sales and AdOps to ensure we're delivering best-in-class campaign performance and an exceptional client experience. You'll be at the center of it all, managing the end-to-end campaign lifecycle with a proactive, strategic mindset and a genuine passion for client success. No two days will look the same. From launch prep to performance optimization, you'll be a trusted partner to both internal teams and external stakeholdersmaking sure everything runs smoothly, insights are shared, and our clients stay happy and engaged. This role reports into our Director of Customer Success and is based in our New York City office, where we encourage team members to join us in-person at least two days per week. Our office time is focused on collaboration, connection, and cross-functional problem-solvingbringing together talented, curious people to do great work, together.

Why You Will Love This Role

• Make a real impact You'll be at the heart of client relationships, driving campaign success and long-term partnerships across key U.S. markets.
• Work with great people Collaborate with smart, passionate teammates across Sales, AdOps, and Strategy in a supportive, high-performing environment.
• Own your day-to-day Every day brings variety and autonomyno micromanagement, just the trust and tools to deliver results.

What You Will Be Doing

What You Will Bring To Ogury

$80,000 - $95,000 a year. In compliance with state specific Pay Transparency Acts, we strive to provide this same visibility towards compensation for all of our teams, globally. The salary for the Senior Customer Success Manager role is : $80,000 - $95,000 annually, in addition to annual variable compensation, dependent upon relevant experience and location.

Applications will close on September 15, 2025. At Ogury, we believe in taking care of our team members and providing a work environment that supports both professional growth and personal well-being. While benefits may vary by location, here's a glimpse of what you can typically expect when you join our team : a competitive compensation package, flexibility in working hours and location, comprehensive benefits coverage, 401K plan with a company match, generous holiday and leave allowance, in addition to national holidays, a strong focus on the well-being of our team members, with access to both physical and mental health resources, and more. We thank you in advance for your interest in Ogury!

At Ogury, we are committed to fostering an inclusive workplace by providing equal employment opportunities to all. We will consider all qualified applicants without discrimination based on any characteristic protected by applicable laws. We are committed to providing an accessible and inclusive candidate experience. If you require accommodations during the recruitment process, please contact us. In accordance with applicable laws, we will work with you to provide reasonable support and ensure a fair hiring process. Please note that this position is for an existing vacancy and is open to all qualified candidates.