Business Development Manager, IT Services

About NPO USA : NPO USA, a proud member of the Ricoh Group, is a dynamic IT solutions company with a global footprint and a strong presence in the US market. We specialize in providing custom-tailored IT services, including Cloud Solutions, Managed Services, Cybersecurity, and Data Center modernization . Unlike large, bureaucratic firms, our value lies in our agility, our deep technical expertise, and our ability to build meaningful, long-term partnerships with our clients. We don't just sell technology; we integrate ourselves as strategic partners to solve complex business challenges with innovative, vendor-agnostic solutions.

The Challenge : We are looking for a highly skilled and proactive Business Development Manager to join our team. This is a unique opportunity for an individual who thrives on building something from the ground up. You will not be given a predefined sales playbook or a list of leads to close. Instead, you will be instrumental in identifying, nurturing, and closing new business opportunities, acting as a true consultant and trusted advisor to our clients.

Who You Are : You are a seasoned professional with a proven track record in hunting for new IT services accounts , not just managing existing ones. You understand the nuances of the US market and are adept at building relationships in a consulting-led sales model. You have a "hunter" mentality and a passion for creating value, not just hitting quotas.

Key Qualifications :

• Experience : 5-10 years of experience in business development and sales within the IT services sector. You have successfully opened new accounts and grown a pipeline for companies with a similar scale to ours ($5M - $50M in annual revenue).
• Domain Expertise : A strong understanding of modern IT challenges, including Cloud Migration (Journey to Cloud), Cloud Financial Management (FinOps), and IT Operations . You are comfortable discussing topics like multi-cloud environments, cybersecurity, and data center solutions with technical and business stakeholders.
• Relationship Builder : You are a natural at networking and establishing trust. Your success comes from understanding a client's business pain points and connecting them to our technical capabilities, not from a hard-sell approach. You are comfortable building and nurturing a network from scratch.
• Self-Starter Mentality : You are highly autonomous and resourceful. You don't need constant micro-management; you are driven by a desire to contribute directly to the company's growth and vision.
• Cultural Fit : You understand that our approach is based on a global, collaborative team (North America, EMEA, Latin America). You value transparent communication and a partnership-driven culture. Experience working with international teams is a plus.

Responsibilities :

What We Offer :

About NPO USA :

If you are smart and curious about new things, we are looking for you : this is an exciting opportunity to work, learn and acquire new skills!