Front of the House Manager

Front Of House Manager

The role of the Front of the House Manager is to oversee the Front of the House, as well as welcome guests to Puttery.

Responsibilities :

• Ensure proper daily operations of concierge / front desk, servers, and server assistants
• Possess full knowledge of Puttery resources; be able to walk guests through all the entertainment options available and explain our policies to keep them safe at Puttery
• Establish rapport with Drive Shack guests and promote prompt, courteous, efficient guest services
• Organize and manage shifts
• Assist in daily staffing, training, recruitment, and ongoing development of front of house staff
• See that work is carried out in a way that minimizes risks to health and safety of both employees and guests as well as ensure compliance with sanitation and safety regulations
• Facilitate communication between guests, front of the house staff, supervisors, and managers
• Maintain a safe working environment at all times; understand and enforce safe work practices in a fair and consistent fashion
• Perform other duties as requested by management

Bar Front of House Manager :

Concierge Front of House Manager :

Server and Server Assistant Front of House Manager :

General Responsibilities (All Front of House Managers) :

Qualifications and Skills :

Puttery is dedicated to promoting equal opportunity in the workplace, preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information, and veteran status) in its application, hiring processes, and employment decisions. Puttery takes proactive measures to prevent retaliation and to cultivate a respectful, equitable, and inclusive environment for all team members.