Training Specialist

DirectViz Solutions (DVS) is a dynamic and rapidly growing government contractor committed to delivering innovative IT solutions that address the mission-critical needs of our government clients. Through the expertise and dedication of our talented team, we provide cutting-edge technology services designed to achieve success and exceed expectations.

At DVS, we prioritize our employees as our greatest asset. We offer competitive compensation, comprehensive medical benefits, a 401(k) match, generous PTO accrual, professional development reimbursement, corporate-funded technology certifications, and robust employee recognition and appreciation programs.

Training Specialist - ERP Software

Position Overview

We are seeking a Training Specialist to design, develop, and deliver effective training programs for our ERP software users. This role combines content creation (manuals, user guides, training documents) with live instruction (virtual and / or in-person training sessions). The ideal candidate is an excellent communicator, experienced in adult learning principles, and comfortable with technology.

Key Responsibilities

• Develop, update, and maintain user documentation, training manuals, quick reference guides, and other learning resources.
• Deliver engaging training sessions for new and existing ERP users via Microsoft Teams, webinars, and in-person workshops.
• Partner with internal teams (product, support, customer success) to ensure training materials are accurate, clear, and aligned with product updates.
• Evaluate training effectiveness and adapt materials / programs based on user feedback.
• Support the onboarding process for new clients, ensuring they are set up for success with the ERP platform.
• Stay current with ERP system features and functionality, incorporating new capabilities into training programs.
• Contribute to the development of e-learning modules, video tutorials, and knowledge base articles as needed.

Qualifications

If you thrive on solving complex problems and building meaningful connections, we'd love to hear from you. Join our team and make an impact today!

Physical and Mental Qualifications :

DirectViz Solutions, LLC (DVS) is an equal opportunity employer who prohibits discrimination and harassment against any employee or applicant for employment based on race, , sex (including pregnancy), age, gender identity, creed, religion, national origin, sexual orientation, marital status, genetic information, disability, political affiliation, protected veteran status, or any other status protected by federal, state or local law.

DVS has a zero-tolerance policy for harassment, threats, coercion, discrimination, and intimidation. Employees may file a complaint or exercise any right protected by Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, Section 4212 of the Vietnam Era Veterans Readjustment Assistance Act of 1974, or the Veterans Employment Opportunities Act of 1998.