Business Analyst

Business Analyst

Shipmonk is hiring a Business Analyst to support our supply chain operations focusing on labor planning and operations reporting. The ideal candidate will be detail-oriented, have strong Excel skills, have experience in reporting, and general familiarity with operating processes or concepts. This role will play a crucial part in enhancing our supply chain efficiency and ensuring the smooth flow of goods to our customers.

What you'll do :

• Provide automated labor planning tools for use in planning weekly hiring and overtime needs across Shipmonk's fulfillment centers.
• Develop and maintain dashboards, reports, and performance metrics to track key operational KPIs.
• Identify trends, patterns, and opportunities for process improvement through data analysis.
• Collaborate with cross-functional teams to understand operational challenges and develop solutions.
• Support the implementation of fulfillment strategies to optimize efficiencies.
• Share findings and recommendations to operations leaders and stakeholders through clear and concise reports and executing standard processes

What you'll need :

If you like what we do, and our "story" got you interested, we look forward to seeing your resume, profile, story, or anything else you might have!