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857093 - OPS EMPLOYMENT SECURITY REP II - 40099084 1 1 1 1 1 1

857093 - OPS EMPLOYMENT SECURITY REP II - 40099084 1 1 1 1 1 1

Florida State JobsTallahassee, FL, US
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Ops Employment Security Representative II

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website.

Job Type : Full Time / Ops

Position Location : Tallahassee, FL

Salary : $20.70

Your Specific Responsibilities :

  • Identifies potential issues that can affect an individual's entitlement to benefits. Gathers facts from claimants, employers, and other pertinent or interested parties relating to potential issues and the chargeability of employer accounts for benefit payments on claims.
  • Ensures that the workload is coordinated in such a manner as to maximize the issuance of first payments when potential issues are detected on initial or additional claims.
  • Answers inquiries from claimants, employers, CareerSource Florida, governmental agencies, and other interested parties concerning the RA program.
  • Analyzes requests for reconsideration from initial determinations received from claimants and employers or the Office of RA Appeals and the Reemployment Assistance Appeals Commission.

Required Knowledge, Skills, and Abilities :

  • Knowledge of the methods of data collection and analysis.
  • Ability to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document workflow and other activities relating to the improvement of operational and management practices.
  • Ability to organize data into logical format for presentation in reports, documents and other written materials.
  • Ability to conduct fact-finding research.
  • Ability to utilize problem-solving techniques.
  • Ability to understand and apply applicable rules, policies and procedures relating to operational and management analysis activities.
  • Ability to plan, organize and coordinate work assignments.
  • Ability to effectively communicate through a variety of methods.
  • Ability to establish and maintain effective working relationships with others.
  • Qualifications :

    As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state, and national law enforcement records.

    Minimum : Duties and responsibilities of this position must be performed at the official work site of the Department.

    Our Organization and Mission :

    FloridaCommerce works across the state to support Florida's economy, robust and talented workforce, and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities, and workforce are better prepared to withstand future economic slowdowns and natural disasters.

    The Work You Will Do :

    This is an OPS Employment Security Representative II- Employment Review Specialist position in the Department of Commerce's Reemployment Assistance Programs Adjudication Unit. Job duties revolve around providing quality customer service using a variety of methods, reviewing claimant and employer information, and applying laws and policies to determine the eligibility of reemployment assistance claims using the CONNECT system. This includes gathering claimant and employer information, reviewing documentation, assessing claims, knowledge and application of Florida Reemployment Assistance Program Rules and State / Federal Laws, and completing work efficiently while adhering to compliance standards.

    The Difference You Will Make :

    FloridaCommerce is a fast-paced work environment in which critical thinking and prioritizing are a must.

    How You Will Grow :

    FloridaCommerce encourages its employees to constantly innovate and seek efficiencies. Trainings are made available throughout the year and on request with the Office of Training and Development within the Bureau of Human Resource Management. In accordance with our Vision and Mission, the employee :

  • Furthers Florida's economic vision by providing support that enhances the economy and develops, safe, and healthy communities.
  • Meets customer / client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work.
  • Provides information clearly, accurately, and succinctly; and exhibits good listening skills.
  • Works collaboratively to optimize the effectiveness of FloridaCommerce's available resources and tools.
  • Uses knowledge acquired through education, training, or experience to complete tasks.
  • Where You Will Work :

    Tallahassee is Florida's Capital City and continues to grow by attracting development and new businesses. Tallahassee is a mid-sized city in the heart of Florida's Big Bend. FloridaCommerce's main office is located in Downtown Tallahassee, the political epicenter that draws in visitors each year to visit the state's Capitol. Each spring, the legislative session opens, and people pour in to see the Florida Legislature perform business and approve the state's annual budget. Being in Tallahassee will guarantee you an experience vibrant with a unique experience, professional growth, entertainment, and culture.

    Tallahassee is :

  • Known for its beautiful parks, rolling hills and oak trees, canopied roads, hotels, dining, museums, arts, music, and natural resources.
  • Home to major college campuses, Florida State University (FSU), Florida A & M University (FAMU) and Tallahassee Community College (TCC).
  • Approximately 22 miles from the nearest beach.
  • Working for the State of Florida has benefits!

  • State Group Insurance coverage options (health, life, dental, vision, and other supplemental option)
  • Ongoing comprehensive training provided
  • Career Growth
  • Highly skilled, professional environment
  • For a more complete list of benefits, visit www.mybenefits.myflorida.com.

    The State of Florida is an Equal Opportunity Employer / Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

    Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and / or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

    The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

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