Customer Service Representative

Staffmark is hiring Customer Service Representatives for our client in Winchester, KY. This is a direct hire opportunity where you'll join a team dedicated to service excellence, teamwork, and community engagement.

About the Client

Our client has built a reputation as a top-performing contact center partner with contracts spanning federal agencies and private organizations. Beyond business, they are committed to giving back through employee volunteer programs, charitable events, and community donations.

Responsibilities

As a Customer Service Representative, you will be the first point of contact for customers. You'll handle inbound and outbound calls, accurately enter information, escalate issues when needed, and contribute to a team committed to service excellence. To succeed, you'll need strong communication skills, the ability to multi-task, and be comfortable working with phone systems, computers and headsets. A High School diploma or GED is required, with prior customer service or call center experience preferred.

Pay, Schedule & Benefits

• Up to $20.09 / hour
• Monday-Friday, 9a-6p
• On-site role; candidates must live within commuting distance of Winchester, KY
• Benefits : Paid Holidays, 401(k) + match, Health / Dental / Vision, Life & AD&D, Disability, EAP, PTO, Sick Time, Paid Training, Referral Program, Flexible Schedule

Apply with Staffmark today and start making an impact as a Customer Service Representative!

On-site role; candidates must live within commuting distance of Winchester, KY

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About Staffmark

Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

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