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Medical Assistant Intern I

Medical Assistant Intern I

Beacon Health SystemSouth Bend, Indiana, United States, 46617
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Medical Assistant Intern I

Reports to the Practice Manager and works under the direction of the Clinical Supervisor and / or Office Supervisor and / or Clinic Coordinator. The Medical Assistant Intern I is a 6 month paid program with a combination of classroom and patient care duties. Under general supervision and according to established policies and procedures, performs various clerical and basic clinical patient care duties. After 6 months successful completion of classroom and patient care duties, the Medical Assistant Intern I will transition to the Medical Assistant Intern II with expanded skills.

MISSION, VALUES and SERVICE GOALS

  • MISSION : We deliver outstanding care, inspire health, and connect with heart.
  • VALUES : Trust. Respect. Integrity. Compassion.
  • SERVICE GOALS : Personally connect. Keep everyone informed. Be on their team.

Performs routine clerical duties in accordance with established policies and procedures by :

  • Receiving and greeting all patients and visitors in a professional manner and providing all reasonable assistance.
  • Receiving telephone calls, taking and relaying messages accurately.
  • Obtaining information from the patient to accurately complete the patient record for payment information, computer input, etc.
  • Maintaining patient files, charts, and records.

    • Performs basic patient care duties as directed by the physician or nurse by :

  • Effectively escorting patients through practice to assigned room.
  • Perform basic clinical care : vital signs, body measurements after Intern demonstrates proficiency and is competency validated.
  • Enter data into electronic medical record (or any other patient record).
  • Recording medical history.
  • Preparing patient for examination.
  • Assisting physician and / or nurse with minor emergency or surgical procedures after Intern demonstrates proficiency and is competency validated.
  • Performing routine laboratory and EKG tests as ordered and collecting specimens for the lab after Intern demonstrates proficiency and is competency validated.
  • Cleaning and disinfecting exam rooms and equipment to ensure room turnover.
  • Checking and maintaining supply of stock to exam rooms.
  • Provide educational materials to patients, advocates and families about diagnosis, treatments and options under the direction of Provider or Clinical Staff.
  • Managing patient refills and ensuring that medications are dosed correctly and patient is taking them according to provider instructions after Intern demonstrates proficiency and is competency validated.
  • Preloading patient information into the EMR- including diagnostic testing, health maintenance, and past surgical history.

    • Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department.

  • Participates and successfully completes educational requirements of the Clinical Care Internship program.
  • Attending required meetings and participating in committees as requested.
  • Enhancing professional growth and development through in-service meetings and educational programs as approved.
  • Completing other job-related duties and projects as assigned.

    • ORGANIZATIONAL RESPONSIBILITIES

    Associate complies with the following organizational requirements :

  • Attends and participates in department meetings and is accountable for all information shared.
  • Completes mandatory education, annual competencies and department specific education within established timeframes.
  • Completes annual employee health requirements within established timeframes.
  • Maintains license / certification, registration in good standing throughout fiscal year.
  • Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position / department.
  • Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
  • Adheres to regulatory agency requirements, survey process and compliance.
  • Complies with established organization and department policies.
  • Available to work overtime in addition to working additional or other shifts and schedules when required.

    • Commitment to Beacon's six-point Operating System, referred to as The Beacon Way :

  • Leverage innovation everywhere.
  • Cultivate human talent.
  • Embrace performance improvement.
  • Build greatness through accountability.
  • Use information to improve and advance.
  • Communicate clearly and continuously.

    • Education and Experience

  • The knowledge, skills and abilities as indicated below are acquired through the successful completion of a high school diploma or equivalent is preferred. Must be a minimum of 17 years of age. Successful completion of Beacon Medical Assistant Intern Program. The ability to speak and write Spanish is preferred.

    • Knowledge & Skills

  • Demonstrates knowledge of and competency in performing patient care procedures, observations, treatments and techniques utilized by facility.
  • Demonstrates high level of interpersonal and communication skills necessary to consistently receive and greet visitors, clients, and staff members in a professional manner.
  • Demonstrates well developed communication skills to communicate effectively and clearly to a variety of internal and external contacts.
  • Demonstrates knowledge of billing, office procedures and computer skills.
  • Demonstrates analytical skills necessary to solve patient problems and interpret data.
  • Promotes collaboration and innovation in the clinical services to ensure an interdisciplinary approach to improving health care delivery and the quality of patient care.

    • Working Conditions

  • Works in a physician office environment.
  • May require lifting or positioning of patients.
  • Flexible hours and work schedule required.

    • Physical Demands

  • Requires the physical ability and stamina (i.e. to walk / stand for prolonged periods of time, push carts / wheelchairs up to 50 pounds, to position / lift patients at a maximum of 35 pounds unassisted, over 35 pounds requires assistance, provide CPR, etc.) to perform the essential functions of the position.

    • PI1a498e63061b-30511-38225051

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