Front Desk Scheduler

Front Desk Scheduler (Medical Office - North Phoenix)

We are seeking a reliable and detail-oriented Front Desk Scheduler to join our team in North Phoenix (near Deer Valley & the 101) . The ideal candidate will have prior experience in a medical front office setting and a working knowledge of CPT codes to ensure accurate scheduling and insurance verification.

Ensure all your application information is up to date and in order before applying for this opportunity.

Schedule

Monday, Wednesday, Friday : 6 : 00 am - 2 : 00 pm

Tuesday & Thursday : Flexible (as needed)

Responsibilities

Greet and check in patients in a professional and welcoming manner.

Schedule appointments, procedures, and follow-ups with accuracy and efficiency.

Utilize CPT codes when scheduling to confirm appropriate procedure booking and insurance coverage.

Answer incoming calls, manage voicemails, and handle patient inquiries.

Maintain and update patient records in the electronic scheduling system.

Coordinate with clinical staff to ensure smooth daily operations.

Assist with insurance verification and pre-authorization when required.

Perform general administrative duties including scanning, filing, and managing front desk flow.

Qualifications

Previous experience as a front desk scheduler or medical receptionist required.

Knowledge of CPT codes and medical terminology.

Strong communication and organizational skills.

Ability to multitask in a fast-paced environment.

Professional, friendly, and patient-focused demeanor.

Proficiency with scheduling software and Microsoft Office Suite preferred.

Compensation & Benefits

Competitive hourly pay (commensurate with experience).

Supportive team environment.

Convenient North Phoenix location with easy freeway access.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.