Sales Engineer

Job Description

Job Description

SALES ENGINEER

Unique Opportunity with a Globally Recognized Manufacturing Firm

Kitagawa-NorthTech, Inc ., is a well-respected and dynamic manufacturing organization located in Schaumburg, Illinois. For over 50 years, Kitagawa workholding products have inspired trust and confidence with machine tool dealers and customers across the globe. This job opening represents an outstanding opportunity for the right person to join Kitagawa NorthTech, Inc. and plays a key role in our continued success.

Position Summary

This exempt position : Gains a strong knowledge of the Company's products and services and is responsible for explaining how those can be designed to fit the customer's needs; Also responsible for developing relationships, growing sales, and ensuring overall customer satisfaction; Works with internal departments and dealers to ensure the needs of the customer and company are met.

Select Essential Functions and Responsibilities :

• Actively sells products and services 85% of the time.
• Answers incoming calls and internet inquiries from customers, outside sales, service and dealers and uses the opportunity to upsell and cross-sell.
• Follows up with potential and existing customers by telephone and e-mail to sell standard and engineered products.
• Provides product, service, or technical information by answering questions; sending manuals, drawings, and pictures; checking product availability; helping to determine needs; and coordinating efforts with manufacturing, engineering, and customer service.
• Uses technical skills to demonstrate to potential customers the usefulness of products and services and how they can meet or exceed customer needs.
• Prepares and follows up on open orders, delayed orders, and bids and ensures best-in-class close ratios and customer experience.
• Collaborates with Engineering and Manufacturing teams to determine how products and services can be quoted, made, or modified to the customer's needs.
• Maintains a high level of product knowledge through continuous improvement and meeting goals and objectives.

Education, Experience & Skills :

What We Offer : Our comprehensive benefits include : medical, dental and vision plans; employee assistance program; 401(k); company paid life insurance; semi-annual discretionary bonus program; paid time off including vacation, fourteen holidays, and six sick days. The base annual compensation range for this position is $70,000 - $80,000 and is dependent upon the skills, level & amount of relevant experience.

Listed above are select examples of the Essential Functions and Responsibilities to be performed in this role. A complete position description will be provided to interested candidates upon their request or before a scheduled interview.

Kitagawa-NorthTech, Inc. is an Equal Opportunity Employer